The ATO Executive sets the overall dispute resolution strategies for the ATO.
Second Commissioner Law Design and Practice and Second Commissioner Objections and Review with the Chief Operating Officer manage the implementation and governance of the ATO Disputes Policy and Dispute Management Plan (DMP) across the ATO business lines.
The First Assistant Commissioner, Law Design and Practice is responsible for the overall development, implementation, evaluation and review of the ATO Disputes Policy and DMP.
ATO employees and our legal service providers manage individual disputes in accordance with the ATO Disputes Policy and DMP.
ATO employees, business line managers and ATO People manage internal workplace conflict in accordance with the ATO Disputes Policy, DMP and relevant corporate policies.
For more information, refer to:Explains how the ATO Executive sets the overall dispute resolution strategies for the ATO.