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  • Contact us

    Our data-matching letters will always include details about how to contact us.

    When phoning, emailing or writing to us, you need to quote:

    • our reference, and
    • your tax file number (TFN).

    These details are located in the top-right corner of your letter.

    If it's convenient for us to call you back, you also need to provide your daytime phone number on any correspondence to us.

    Phone us

    You can phone our enquiry lines between 8.00 am and 5.00 pm, Monday to Friday:

    • Data matching letters – the contact number is available in the top right hand corner of the correspondence sent to you.

    See also:

    Email us

    A relevant email address will be provided when you contact the ATO using the phone number provided in the top right hand corner of the ATO correspondence sent to you .

    Sending emails has the risk of potential compromise of personal information as transmission is on a public domain.

    Fax or mail your documents

    You can:

    • fax your documents to 1300 097 953
    • mail your documents to
      Australian Taxation Office
      PO Box 3543
      ALBURY NSW 2640
    Last modified: 24 Jul 2019QC 41733