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  • If you haven't received your payment

    If you think you are entitled to receive a co-contribution payment but it has not been made, check that you've met all of the eligibility criteria (see Eligibility for super co-contribution).

    If you still think you were eligible for a co-contribution, you can:

    • phone us on 13 10 20 to ask why your co-contribution has not been paid
    • request an explanation or a review of the decision by writing to us at
      Superannuation
      Australian Taxation Office
      PO Box 3100
      PENRITH  NSW  2740

    Interest on delayed payments

    If we are unable to make your co-contribution payment within 60 days of receiving all the required information, we will pay interest to compensate you for the delay.

    Interest is calculated daily using the ‘base interest rate’ for the day. It is applied from the day the co-contribution was due to be made (60 days from us receiving all of the required information) to the date it is paid.

    If you have any questions about the way your interest has been calculated, you can write to us at the above address.

      Last modified: 13 Sep 2019QC 17469