Practical Compliance Guideline
GST - inbound tour operators and agency
|Table of Contents||Paragraph|
|What this Guideline is about|
|Date of effect|
|Who this Guideline applies to|
|The approach under this Guideline|
|Other supplies made by you|
Relying on this Guideline
This Practical Compliance Guideline sets out a practical administration approach to assist taxpayers in complying with relevant tax laws. Provided you follow this Guideline in good faith, the Commissioner will administer the law in accordance with this approach.
What this Guideline is about
2. You may choose to self-assess in accordance with the requirements under this Guideline, whether you act as agent of non-resident travel intermediaries and/or non-resident-consumers.
Date of effect
Who this Guideline applies to
6. For the purpose of this Guideline, an ITO is an Australian entity that enters into agreements with non-residents to arrange the supply of an Australian tour packages including accommodation and non-accommodation components on behalf of non-residents.
8. Where you act as an agent of the non-resident to arrange an Australian tour package (when the non-resident is outside Australia), any commission you charge the non-resident in respect of that package will be GST-free.
10. The Commissioner recognises the complexities for you in determining whether you act as an agent or principal. The purpose and intent of this Guideline is to reduce the complexity for you in determining whether you are acting as an agent for non-residents for the purposes of the GST law.
The approach under this Guideline
|1||You have authority to act as agent||You must have a written agreement with any non-residents which authorises you to book products on their behalf (as their agent).|
|2||Dealings with third parties / Exercise of agency authority||Any agreement that you have with an Australian Product Provider (APP), such as a hotel, must acknowledge that:
The APP must also be made aware of the identity of the non-residents through the booking process (or at another time during the booking process).
Example: The following is an example of wording that the Commissioner considers would meet points (a)-(c) above. You are not required to adopt this wording and may adopt any alternative that meets (a)-(c):
|3||Your commission||Any non-resident who appoints you as their agent must either:
|4||Cancellation policy||Any fees that you charge non-residents when they cancel their booking must not exceed the sum of your commission or fee (being the amount you would have received if the booking was not cancelled) and the costs you incur in processing the cancellation.|
|5||Accounting / invoicing||You must maintain capacity to provide to the non-residents, details of transactions entered into on their behalf (if you do not routinely advise them of these amounts).
If the non-residents call for an account, you must provide a breakdown of the prices of all transactions, and cannot report the 'composite price' of two or more transactions (unless the non-resident permits you to do so).
Example: If the cost of a product is $500 and the cost of your services is $40, you must (if the non-resident calls for an account) advise the non-resident of the separate prices for each transaction, and not just the composite price of $540.
14. This Guideline will not apply where you also purport to be an agent of the APP and charge an APP a fee for agency services. Likewise, in circumstances covered by this Guideline, we expect the APP would not claim an input tax credit for GST on your margin or services.
15. As this Guideline describes how the Commissioner will apply his compliance resources, you cannot seek a private ruling on whether the approach in this Guideline applies to you. However, you may seek a private ruling as to how the GST law applies to your specific facts.
Other supplies made by you
16. The Commissioner understands that you (having acted as an agent for a non-resident in arranging an Australian tour package) may also provide other services while the non-resident tourist is in Australia. The Commissioner considers that in providing these other services and/or products, you may act as a principal.
- meeting and greeting tourists on arrival in Australia
- customer assistance while tourists are in Australia, including amending tourist itinerary
- bus / transit services
- guided tours (for example, walking or shopping tours)
- provision of gifts.
19. As a result, your commission may not be wholly GST-free if it relates to both supplies of arranging services (GST-free) and supplies of other products or services (subject to GST). In these circumstances you may need to apportion your commission to taxable and non-taxable parts in accordance with Goods and Services Tax Ruling GSTR 2001/8 Goods and services tax: apportioning the consideration for a supply that includes taxable and non-taxable parts.
Commissioner of Taxation
10 October 2018
You are free to copy, adapt, modify, transmit and distribute this material as you wish (but not in any way that suggests the ATO or the Commonwealth endorses you or any of your services or products).
These may include non-resident tour operators, non-resident tour wholesalers, non-resident travel agents, or any other non-resident travel intermediary.
Subsection 38-190(1) table item 2 of the A New Tax System (Goods and Services tax) Act 1999.
For example, a written contract or published terms and conditions.
These agreements may pre-date your agency agreements with the non-residents.
For example, the non-residents may agree to pay you a percentage of the price of the product.