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This edited version has been archived due to the length of time since original publication. It should not be regarded as indicative of the ATO's current views. The law may have changed since original publication, and views in the edited version may also be affected by subsequent precedents and new approaches to the application of the law.

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Edited version of your written advice

Authorisation Number: 1013075086526

Date of advice: 25 August 2016

Ruling

Subject: GST and supply of the repair of faulty goods under warranty

Question 1

Is the supply made by the Australian entity to the non-resident company a GST-free supply under the A New Tax System (Goods and Services Tax) Act 1999 (GST Act) as per the Service Agreement and the three scenarios provided to us?

Advice

Under the Service Agreement and as per the three scenarios provided to us, the Australian entity makes a supply of the repair of faulty goods under warranty to the non-resident company.

The Australian entity's supply of the repair of faulty goods under warranty to the non-resident company is currently a taxable supply under section 9-5 of the GST Act by virtue of subsection 38-190(3) of the GST Act.

From 1 October 2016 the Australian entity's supply of the repair of faulty goods under warranty (including the goods used to do the repairs) ) to the non-resident company will be GST-free under section 38-191 of the GST Act provided the non-resident company is not required to be registered for GST.

Relevant facts

The Australian entity (you) is an Australian company and is registered for the goods and services tax (GST).

You entered into a Service Agreement with a non-resident company located outside Australia (copy of the executed agreement received). The non-resident company does not have any presence in Australia and is your parent company. You advised that the non-resident company is not registered for GST and is not required to be registered for GST.

The non-resident company exports goods to Australian customers that are registered for GST. The customers are the importers of the goods into Australia. These goods are subject to warranty under the sales agreement between the non-resident company and these Australian customers.

During the warranty period when the products sold to the Australian customers have an issue, under the Service Agreement the non-resident company will request you to investigate and carry out necessary actions as per instructions given to repair and fix issues on the goods.

You have provided three scenarios in regard to how you do the repair and fixing of the issues on the goods:

In all scenarios your fees structure is the same. You charge the non-resident company for:

Relevant legislative provisions

A New Tax System (Goods and Services Tax) Act 1999 section 9-5

A New Tax System (Goods and Services Tax) Act 1999 section 38-190

A New Tax System (Goods and Services Tax) Act 1999 section 38-191

Reasons for decision

Characterisation of supply

After taking into consideration all the information provided, we consider that under the Service Agreement, you are making a supply of the repair of faulty goods under warranty to the non-resident company. The onsite support and services to the Australian customers are incidental to your supply of the repair of faulty goods under warranty.

The fact that you contract someone or have your employee to do the repairs for you (scenarios 1 to 3) does not change the fact that you are making a supply of the repair of faulty goods under warranty to the non-resident company. You are contracting/hiring these people in order to be able to execute your supply of the repair of faulty goods under warranty to the non-resident company under the Service Agreement. This business decision does not have any impact on the GST status of your supply to the non-resident company.

GST status of supply of the repair of faulty goods under warranty

Taxable supply

GST is payable on a taxable supply. Under section 9-5 of the GST Act, an entity makes a taxable supply if:

However, the supply is not a taxable supply to the extent that it is GST-free or input taxed.

Your supply of the repair of faulty goods under warranty to the non-resident company satisfies paragraphs 9-5(a) to 9-5(d) of the GST Act as:

However, your supply is not a taxable supply to the extent that it is a GST-free or input taxed supply.

There is no provision under the GST Act that makes your supply of the repair of faulty goods under warranty an input taxed supply.

GST-free supply

Relevant to your supply to the non-resident company is item 2 in the table in subsection 38-190(1) of the GST Act (item 2).

Item 2 provides that a supply of a thing (other than goods or real property) made to a non-resident is GST-free if it is a supply that is made to a non-resident that is not in Australia when the thing supplied is done, and:

Only one of the paragraphs in item 2 needs to be satisfied for the supply to be GST-free.

Paragraph (a) of item 2

Paragraph (a) of item 2 has two conditions that need to be satisfied for this paragraph to be applicable to the supply and they are:

Goods and Services Tax Ruling GSTR 2003/7 provides guidance on when a supply is directly connected with goods or real property and when a supply of work is physically performed on goods.

According to paragraph 58 in GSTR 2003/7, a supply is a supply of work physically performed on goods when something is done deliberately to the goods to change them or to otherwise affect them in some physical way. The repair of goods is an example of work that is physically performed on goods.

Your supply of the repair of faulty goods under warranty does not satisfy paragraph (a) of item 2 since your supply is a supply of work physically performed on goods situated in Australia when the work is done.

Paragraph (b) of item 2

A supply that does not satisfy paragraph (a) of item 2 may nevertheless satisfy item 2 where paragraph (b) of item 2 is met.

A supply will satisfy paragraph (b) of item 2 when the non-resident recipient acquires the thing in carrying on their enterprise and is not registered or required to be registered for GST.

The supplier must be satisfied, on reasonable grounds that the non-resident is not required to be registered for GST before they can treat their supply as GST-free under paragraph (b) of item 2. The supplier can check the GST registration of an entity that they deal with by checking the Australian business register at www.abr.gov.au

Where the supplier is not in a position to be aware of these circumstances, enquiries should be made of the non-resident. The Commissioner accepts that reasonable grounds to be satisfied, if the non-resident has provided a written statement, declaring that they are not required to be registered. This is only acceptable where the supplier has no reason to believe the statement is not accurate.

From the information received your supply of the repair of faulty goods under warranty to the non-resident company will satisfy the requirements in paragraph (b) of item 2 as the non-resident company is not in Australia in relation to your supply when your supply is done; it acquires your supply while carrying on its business and is neither registered nor required to be registered for GST. In this instance the supply is GST-free to the extent it is not negated by subsection 38-190(3) of the GST Act.

Where the non-resident company is required to be registered for GST, paragraph (b) of item 2 is not satisfied and the supply will be a taxable supply as paragraph (a) of item 2 is not satisfied as well.

Subsection 38-190(3) of the GST Act

Subsection 38-190(3) of the GST Act provides that, without limiting subsection 38-190(2) or (2A), a supply covered by item 2 in that table is not GST-free if:

Paragraph (a) of subsection 38-190(3) of the GST Act

Paragraph (a) of subsection 38-190(3) of the GST Act is satisfied as you have entered into an agreement with the non-resident for the provision of your supply.

Paragraph (b) of subsection 38-190(3) of the GST Act

Goods and Services Tax Ruling GSTR 2005/6 provides guidance on the application of paragraph (b) in subsection 38-190(3) of the GST Act. Paragraphs 59, 61 and 62 in GSTR 2005/6 state:

Thus the focal point in working out whether a supply is provided to another entity is the facts and circumstances of the doing of the thing supplied. By the supplier examining what it is required to do and in what circumstances, the supplier is able to objectively determine to whom the supply is provided.

When you supply the repair of faulty goods under warranty, it is the Australian customers that are being provided with your supply since it is their faulty goods that are being repaired. Paragraph (b) of subsection 38-190(3) of the GST Act is satisfied as your supply is provided to the Australian customers in Australia.

Summary

Since all the requirements in subsection 38-190(3) of the GST Act are satisfied, your supply of the repair of faulty goods under warranty is not GST-free under item 2. Your supply to the non-resident company is a taxable supply under section 9-5 of the GST Act.

Section 38-191 of the GST Act

A new section, section 38-191 has been added in the GST Act. From 1 October 2016 supplies relating to the repair etc of goods under warranty and the used of goods to do the repairs are GST-free under section 38-191 of the GST Act where all the requirements in that section are met.

Section 38-191 of the GST Act states:

Your supply of the repair of faulty goods to the non-resident company will satisfy all the requirements in subsection 38-191(1) of the GST Act as:

Further the goods you used to repair the faulty goods that are under warranty will be GST-free under subsection 38-191(2) of the GST Act.

Accordingly, from 1 October 2016 your supply of the repair of faulty goods under warranty ((including the goods used to do the repairs) ) will be GST-free under section 38-191 of the GST Act provided the non-resident company is not required to be registered for GST.


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