Higher Education Support Act 2003

Chapter 2 - Grants for higher education assistance etc  


Division 19 - What are the quality and accountability requirements?  

Subdivision 19-D - The fairness requirements  

SECTION 19-36B   Engaging in cold-calling  

This section applies if a higher education provider cold-calls another person to market, advertise or promote a unit of study or a *course of study.


The higher education provider must not mention the possible availability of assistance payable under Chapter 3 for students undertaking the unit of study or *course of study.

Civil penalty: 60 penalty units.

For the purposes of this section, cold-calling includes making unsolicited contact with a person:

(a)  in person; or

(b)  by telephone, email or other form of electronic communication.

The Higher Education Provider Guidelines may set out conduct that is taken to be cold-calling for the purposes of this section.


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