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  • Accounts and payments

    Instructions for specific functions under the Accounts and payments menu.

    On this page:

    Accounts summary

    With this feature you can:

    • display a full account list for a client
    • download transactions
    • pay the outstanding accounts
    • filter accounts by account type (including an option to show closed accounts).

    To view accounts summary:

    • select a client
    • select Accounts and payments then Accounts Summary
    • a full list of all account details will show, including      
      • account name – select to view the transactions for the account
      • payment reference number – for accounts that can receive payments
      • overdue – if blank the account has no overdue amount, is closed or insolvent
      • balance – may include amounts that are not due yet
      • payment options or voluntary repayment link – select to go to payment options
      • payment plan – will display if there is a payment plan for income tax, activity statement, SG director penalty, super guarantee employer and fringe benefit tax accounts.
    • select Filter using the drop down next to Account type
    • for Account type groups that have more than five accounts use the drop down to view all accounts
    • select Print friendly version to print or save the account summary
    • to view closed accounts select Show closed accounts at the top left hand corner – only closed accounts will display.

    To view account transactions:

    • at accounts summary select Account name then Filter and sort transactions by        
      • Processed date – the date we have finalised processing and update the account
      • Effective date – the date a refund is sent or for a debt, when the payment is due
      • Date range – From/To
    • select Download. A new window will open with the results in a CSV or HTML format – you can print or save a copy
    • select Payment options to make a payment or Payment plan view to view or make a payment plan.
      Last modified: 29 May 2019QC 54079