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  • System requirements

    There are minimum security and computer requirements for using Online services for agents. To log in, you'll need to use:

    • myGovID – a digital identity credential to prove who you are online
    • Relationship Authorisation Manager (RAM) – an authorisation service that allows you to act on behalf of a business.

    This ensures the security of online transactions when using the system.

    Each user must have their own myGovID to log in. If you have multiple user accounts in your practice, the principle authority or authorisation administrator must authorise staff to act on behalf the practice in RAM. You then use Access Manager to manage staff accesses to functions and records.

    The permissions assigned to you through Access Manager will determine which functions you can perform when viewing client records.

    Your computer settings need to meet our minimum system requirements. To check your settings use our Online services system requirements check.

    Has your ABN changed?

    Changes to your tax or BAS agent registration can lead to a change in your Australian business number (ABN).

    If this happens, you'll need to make sure:

    • your ABN details are updated in the in the Australian Business Register (ABR)
    • the correct ABN is linked to your myGovID in RAM.

    See also:

    Last modified: 24 Apr 2020QC 57722