Show download pdf controls
  • User support

    Online services for agents is designed to be more user friendly, descriptive and have help available for each task from within the system.

    Prompts and help are available as you work through a feature. Select the Help button on the right hand side of the screen to find help on the feature you are using. If you can't find the help you need, additional resources are available.

    Our staff now also have a replica view of the system with your data. Although this is not a screen sharing functionality, it will help us to assist you with your enquiries.

    Next steps:

    Last modified: 21 Jan 2020QC 57721