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  • Troubleshooting

    Before calling us or your digital service provider, refer to:

    • the relevant part of this guide
    • any support documentation supplied with (or embedded in) your software product
    • any software updates or directions provided to you by your digital service provider that may not have been actioned.
    • The PLS Troubleshooting Process

    You can also phone us on 13 72 86 Fast Key Code 3 1 2.

    If you're unable to log into your software you can contact the AUSkey technical help desk by either:

    See also:

    Last modified: 21 Sep 2018QC 49409