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  • Confirmation of lodgment (transmission response)

    When you lodge ATO forms through the PLS, you should receive either:

    • confirmation that the lodgment has been accepted (this will vary according to the software)
    • an error message if the lodgment has been rejected.

    You may also receive warning messages. These are informative only and will not prevent lodgment.

    The PLS uses real-time checking to validate details in every form. This means for every tax return, activity statement or form you lodge you will receive a message response.

    For more information on how transmissions are recorded in your software, contact your digital service provider.

    If you don't receive a success or fail message after lodging a form, check the Tax Agent or BAS Agent portals (as appropriate) to confirm lodgment (or an update to your client list) before trying to lodge again (see Transaction and response times).

    See also:

    Lodgment reference number

    SBR-enabled software does not provide a lodgment reference number in the same way as ELS. Unlike ELS, the client record is updated once the lodgment has been accepted; you can check the status of the lodgment in the portal.

    Lodgment reference responses will vary among software packages. Contact your digital service provider for details for your software package.

    Transaction and response times

    Transaction and response times in the PLS may vary depending on:

    • your software
    • your internet connection
    • the number of lodgments or requests being submitted.

    Complex forms and large batches may take a little longer to lodge.

    Last modified: 30 May 2019QC 49409