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  • Confirmation of lodgment (transmission response)

    When you lodge through the PLS, you should receive either:

    • confirmation that the lodgment has been accepted (this will vary according to the software)
    • an error message if the lodgment has been rejected.

    You may also receive warning messages. These are informative only and will not prevent lodgment.

    The PLS uses real-time checking to validate details in every form. This means for every tax return, activity statement or form you lodge you will receive a message response.

    For more information on how transmissions are recorded in your software, contact your digital service provider.

    If you don't receive a success or fail message after lodging a form, check Online services for agents or the tax and BAS agent portals to confirm lodgment (or an update to your client list) before trying to lodge again (see Transaction and response times).

    Lodgment reference number

    Lodgment reference responses will vary among software packages. Contact your digital service provider for details for your software package.

    Transaction and response times

    Transaction and response times in the PLS may vary depending on:

    • your software
    • your internet connection
    • the number of lodgments or requests being submitted.

    Complex forms and large batches may take a little longer to lodge.

    Last modified: 31 Oct 2019QC 49409