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  • Inspector-General of Taxation and Taxation Ombudsman

    The Inspector-General of Taxation and Taxation OmbudsmanExternal Link (IGTO) is an independent statutory office that identifies systemic issues in the administration of tax law. The IGTO reviews elements of the ATO's administration against principles of good tax administration – such as simplicity, transparency and efficiency. The IGTO provides independent advice to government.

    The IGTO strives to improve the administration of the tax laws for the benefit of all taxpayers. To ensure reviews reflect areas of key concern to the Australian community, the IGTO develops a work program based on consultation with stakeholders, including taxpayers and their representatives, the Commonwealth Ombudsman, the Auditor-General and the Commissioner of Taxation.

    From 1 May 2015, the tax complaint handling role was transferred from the Commonwealth Ombudsman to the IGT with the aim of enhancing the systemic review role of the IGTO and providing taxpayers with specialised and focused tax complaints handling for tax matters.

    Current IGTO reviews

    There are no IGTO reviews currently underway.

    IGTO reviews 2018–19

    The IGTO released four reports of a reviews relating to the ATO in 2018–19.

    • Review into Goods and Services Tax Refunds - released 16 August 2018
    • Review into the ATO's Fraud Control Management - released 22 October 2018
    • Review into the ATO's Use of Garnishee Notices - released 13 March 2019
    • Review into the Future of the Tax Profession - released 3 April 2019

    IGTO reports 2017–18

    The IGTO released one report of a review relating to the ATO in 2017–18.

    • Review into Aspects of the Pay As You Go Instalments System – released 23 January 2018.

    See also:

    Last modified: 25 Oct 2019QC 33429