For information about current research projects, email CorporateResearch@ato.gov.au.
We consult with the community, industry groups and the tax, accounting and legal professions, on matters of concern and interest to them. Find out what we are consulting about.
Late/missed payments of superannuation guarantee [ATO-3902]
|
Fieldwork dates |
October 2025 |
|---|---|
|
Purpose |
To test a new online form for employers who have not paid their superannuation guarantee payments in full and on time. |
|
Research channel |
Online one-on-one interviews |
|
Researchers |
Internal ATO |
|
Sender's email address |
Serious Financial Crime [ATO-3206]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To understand public attitudes and beliefs in relation to serious financial crime in Australia. |
|
Research channel |
Online survey |
|
Researchers |
Internal ATO |
|
Sender's email address |
Dynata |
Public Advice and Guidance (PAG) survey [ATO-2948]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To understand client experience and satisfaction of external stakeholders engaged in PAG consultation with the ATO. |
|
Research channel |
PDF survey |
|
Researchers |
Internal ATO |
|
Sender's email address |
International GST survey [ATO-3146]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To understand how non-resident businesses become aware of their Australian GST obligations and improve our outreach strategy. |
|
Research channel |
Online survey |
|
Researchers |
Internal ATO (survey sent via direct email) |
|
Sender's email address |
Top 500 private groups tax performance program survey [ATO-1998]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To understand user experience and feedback with the Top 500 Private Groups Tax Performance program. |
|
Research channel |
Online survey |
|
Researchers |
Internal ATO (survey sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Next 5,000 Experience survey [ATO-1673]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To understand client experience and satisfaction with the Next 5,000 tax performance program. |
|
Research channel |
Online survey |
|
Researchers |
Internal ATO (survey sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Public Groups and International client feedback surveys [ATO-3143]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To understand client experience and satisfaction of Public Groups who have engaged with the ATO. |
|
Research channel |
Online survey |
|
Researchers |
Internal ATO (survey sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Tax Practitioners Board survey [ATO-1997]
|
Fieldwork dates |
Biannual |
|---|---|
|
Purpose |
To understand how the Tax Practitioners Board can work better with tax practitioners and consumers. |
|
Research channel |
Online survey |
|
Researcher |
Internal ATO (online questionnaire sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Consultation process feedback [ATO-3142]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To understand the consultation experience. |
|
Research channel |
Online survey |
|
Researcher |
ATO (online questionnaire sent from feedback@survey.ato.gov.au) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Digital service provider experience survey [ATO-3140]
|
Fieldwork dates |
Annual |
|---|---|
|
Purpose |
To understand how the ATO can better work with digital service providers. |
|
Research channel |
Online survey |
|
Researcher |
Internal ATO (online questionnaire sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Early intervention strategy survey [ATO-3139]
|
Fieldwork dates |
December 2018 to June 2026 |
|---|---|
|
Purpose |
To understand the tax agent experience after participating in an interview with ATO Early Intervention staff |
|
Research channel |
Online survey |
|
Researcher |
Internal ATO (online questionnaire sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Tax practitioner open forum survey [ATO-3135]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To evaluate our program of open forums for tax practitioners to understand client perceptions in terms of relevance, content and timing. |
|
Research channel |
Online survey |
|
Researcher |
Internal ATO (survey sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |
Community perceptions survey [ATO-1995]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To measure and track community perceptions about the ATO. |
|
Research channel |
Online survey |
|
Researcher |
Internal ATO (survey sent from research tool, Qualtrics) |
|
Senders email address |
Dynata |
Client experience survey [ATO-1996]
|
Fieldwork dates |
Ongoing |
|---|---|
|
Purpose |
To measure and track client experiences about the ATO. |
|
Research channel |
Online survey |
|
Researchers |
Internal ATO (survey sent from research tool, Qualtrics) |
|
Sender's email address |
Australian Taxation Office (online survey sent from feedback@survey.ato.gov.au) |