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  • If you are finding it hard to lodge and pay on time

    If you can't lodge or pay in full and on time, contact us before the due date.

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    If you're finding it hard to lodge and pay in full and on time, you should contact us before the due date. We'll then work with you to find a solution.

    Your obligations

    It is important to remember that it is your responsibility to meet your obligations, even if you use a tax agent. You can have an authorised representative or your tax agent contact us to discuss your situation.

    It is important to lodge on time as this ensures that your information is up to date, which provides you with certainty of the amount you need to pay. Paying on time and in full prevents the accrual of additional interest charges.

    Payment plan

    If you are finding it hard to pay by the due date, you may be able to enter into a payment plan.

    Use our online payment plan estimator to work out a payment plan you can afford. You can also use it to find out how quickly you can pay off a tax debt and how much interest you’ll be charged.

    A general interest charge (GIC) will apply to any amount not paid by the due date. Setting up a payment plan that finalises payment of what you owe within the shortest period of time will help reduce the amount of GIC you have to pay. Once you have worked out a suitable payment scenario based on your circumstances, you can use it as a guide to set up a payment plan.

    You can refer to these resources, if you need help with paying.

    You can estimate a payment plan using the payment plan estimator and understand the penalties we impose when you fail to lodge on time.

    For further assistance, you can contact us.

    Last modified: 05 Sep 2023QC 33687