• How we can help

    We provide video tips, online answers to your questions and a range of phone services to help you meet your GST obligations. You can also write to us for information.

    Answering your questions – online and in person

    Our Small business assist online service quickly finds answers to your tax and super questions from a range of websites.

    We also offer free and tailored assistance for small businesses.

    Find out about:

    Phone us

    • 13 28 66 – available between 8.00am and 6.00pm, Monday to Friday.
    • 13 72 26 – our direct self-help service is available 24 hours a day. If you want to elect to report your GST annually, press 1 for lodgment, then 2 to elect GST annual reporting.

    If you would like someone else to phone us on your behalf, such as a registered tax agent, family member or friend, make sure they are recorded with us as authorised to act for you.

    Write to us

    Address your GST enquiries to:

    Australian Taxation Office
    PO Box 3524
    ALBURY  NSW  2640

    Cancelling your registration

    To cancel your GST registration, post your registration cancellation form to the relevant address below.

    For VIC, SA, WA and TAS:

    Australian Taxation Office, Registrations
    VIC/SA/WA/TAS
    PO Box 3373
    ALBURY  NSW  2640

    For NSW, QLD, NT and ACT:

    Australian Taxation Office, Registrations
    NSW/QLD/NT/ACT
    PO Box 3373
    PENRITH  NSW  2740

    GST video tips and examples

    Our short GST videos offer simple, practical tips to help you manage GST in your business.

    Videos can be found on:

    • Identity theft
    • Getting your GST right
    • When to register for GST
    • How to complete your BAS
    • Lodging your BAS on time
    • How to keep your records for GST
    • How to stay in control of your business
    • Tax evasion and crime
    • Data matching.

    See also:

    Last modified: 12 Nov 2015QC 22442