How we can help
We provide video tips, online answers to your questions and a range of phone services to help you meet your GST obligations. You can also write to us for information.
Answering your questions – online and in person
Our Small business assist online service quickly finds answers to your tax and super questions from a range of websites.
We also offer free and tailored assistance for small businesses.
Find out about:
Phone us
- 13 28 66 – available between 8.00am and 6.00pm, Monday to Friday.
- 13 72 26 – our direct self-help service is available 24 hours a day. If you want to elect to report your GST annually, press 1 for lodgment, then 2 to elect GST annual reporting.
If you would like someone else to phone us on your behalf, such as a registered tax agent, family member or friend, make sure they are recorded with us as authorised to act for you.
Write to us
Address your GST enquiries to:
Australian Taxation Office
PO Box 3524
ALBURY NSW 2640
Cancelling your registration
To cancel your GST registration, post your registration cancellation form to the relevant address below.
For VIC, SA, WA and TAS:
Australian Taxation Office, Registrations
VIC/SA/WA/TAS
PO Box 3373
ALBURY NSW 2640
For NSW, QLD, NT and ACT:
Australian Taxation Office, Registrations
NSW/QLD/NT/ACT
PO Box 3373
PENRITH NSW 2740
GST video tips and examples
Our short GST videos offer simple, practical tips to help you manage GST in your business.
Videos can be found on atoTV and cover the following topics:
- Identity theft
- Getting your GST right
- When to register for GST
- How to complete your BAS
- Lodging your BAS on time
- How to keep your records for GST
- How to stay in control of your business
- Tax evasion and crime
- Data matching.
See also:
Video tips, online answers to your questions and a range of phone services to help you meet your GST obligations.