Travel documentation details
We will use the information you enter here to verify your details with the Department of Home Affairs (DHA).
Make sure you enter the information exactly as it appears on your passport or travel document.
Passport or travel document number
This is a unique number given to you when you are issued a passport or other travel documentation from the issuing country.
The passport number is generally found on the passport forming part of the personal information. It may also be listed or perforated on every page of the passport. If you do not have a passport, but you do have some other form of travel documentation, such as an ImmiCard, provide the number found on this document.
Country of origin
This is the name of the country from which the passport or travel document originates. Select the country of origin from the dropdown box.
If your country of origin does not appear on the list
If your country of origin does not appear on the list, please contact DHA, as we cannot process your application.
Previously visited Australia
Select 'Yes' if you have visited Australia on any previous occasion.
Personal details
Your name
You will need to complete the following details:
Title
Use the dropdown menu to select one of the options provided. For example, your title could be:
- Mister
- Mrs
- Miss
- Doctor, or
- some other title.
Family name or surname
Enter your family name or surname as it appears on your passport or travel document. (This is the name you share with other family members or the name you have changed by marriage or deed poll.) This field is mandatory. It can be between 1 and 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
First given name
Enter your first given name as it appears on your passport or travel document. The first given name details can be between 1 and 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
Other given names
If you have more than one given name, enter your other given name/s here, as it appears on your passport or travel document. The other given name field can be between 1 and 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
Other names
This field is mandatory. Select 'Yes' if you are, or have been, known by other names, for example your name before marriage or an Anglicised version of your first given name.
Select 'No' if you are not, or have never been, known by other names.
Date of birth
- Enter your date of birth as it appears on your passport or travel documents.
- This field is mandatory.
- Your date of birth must be in the format DD/MM/YYYY where DD = day, MM = month, YY = year.
- This date must not be a future date.
- If you receive an error advising your details don’t match, ensure the time zone on your device is set to an Australian Time zone
Gender
This field is mandatory.
Select:
- Male
- Female, or
- Indeterminate.
Spouse name
If you have a spouse either married or in a de facto relationship, enter their name details here. A spouse is the person you are married to or living with on a bona fide domestic basis as husband and wife even though you are not legally married.
You will need to complete the following details for your spouse:
Title
Use the dropdown menu to select one of the options provided. For example, your spouse's title could be:
- Mister
- Mrs
- Miss
- Doctor, or
- some other title.
Family name or surname
Enter your spouse's family name or surname. (This is the name your spouse shares with other members of their family or the name changed by marriage or deed poll.) This field is mandatory. It can be 1 to 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
First given name
Enter your spouse's first given name. It can be 1 to 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
Other given name(s)
If you select 'Yes' you will be presented with new mandatory fields. If your spouse has more than one given name, enter your spouse's other given name(s) here. The other given name field can be 1 to 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
Personal details – other names
- Name at birth
- Maiden name
- Indigenous name
- Assumed name (known as)
- Previous married name
- Shortened version
- Anglicised name
- Other name type
You will need to complete the following details when you have be known by any other name:
Title
The title field is mandatory. Use the dropdown menu to select one of the options provided.
Use the dropdown menu to select one of the options provided. For example. your title could be:
- Mister
- Mrs
- Miss
- Doctor, or
- some other title.
Family name
The title field is mandatory. Enter any other surname or family name that you have been known by. This field is mandatory. It can be 1 to 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
First given name
Enter any other first name that you have been known by. It can be 1 to 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
Other given name/s
Enter any other given name that you have been known by. It can be 1 to 40 characters long.
It must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
Note: if you have more other names, please select 'Add +' on the right and additional fields will be provided.
Existing TFN or ABN information
Where you have an existing TFN or ABN we will ask the following questions:
- What to enter
- Have you had a TFN or ABN before?
- TFN/ABN
- Have you ever lodged a tax return in Australia?
- Do you own property or have other business interests in Australia?
- Do you authorise Centerlink to receive your TFN from the ATO?
What to enter
- Select 'Yes' if you have had a tax file number (TFN) or Australian business number (ABN) before.
- Select 'No' if you have never had a TFN or ABN before.
TFN/ABN
If you answer 'Yes' to the question 'Have you ever had a TFN or ABN before?' place your TFN and/or ABN in the fields provided. The TFN is a 9-digit number, and the ABN is an 11-digit number.
It is not an offence if you do not quote your TFN or ABN but not quoting it may cause delays in processing your application.
Have you ever lodged a tax return in Australia?
- Select 'Yes' if you have lodged a tax return in Australia.
- Select 'No' if you have never lodged a tax return in Australia.
Do you own property or have other business interests in Australia?
- Select 'Yes' if you own property or have other business interests in Australia.
- Select 'No' if you do not own property or have other business interests in Australia.
Do you authorise Centrelink to receive your TFN from the ATO?
- If you select 'Yes', enter your Centrelink Customer Reference Number (CRN).
- Max. characters are: 10
- Valid characters are: A-Z and 0-9
- Enter numbers and letters only
- Select 'No' if you have not authorised Centrelink to receive your TFN from the ATO.
Address details
If your address does not appear in the list, manually enter your address details into each field. This method applies to both postal and home addresses.
When manually entering your address details, please adhere to the following guidelines and instructions, including:
- Postal address
- Town or suburb field
- State field
- Postcode field
- Country field
- Home address
- Home address same as postal address field
- Town or suburb field
- State field
- Postcode field
- Country field
Postal address
Your postal address will be the address we send the tax file number (TFN) advice to. Your postal address must be an Australian address.
Postal address fields are mandatory.
- Address line 1 and Address line 2 fields may include one of the following: C/, C/-, CO, Care Of, GPO, GPO Box, PO, PO Box, Post Box, Box, Post Office, P/-, Locked Bag, Private Bag, RMB, RSD, RMD
- should not have a blank address line 1
- should not contain 'corner' of 2 streets as this is not a valid postal address
- should not contain numbers only
Town or suburb field
- should not contain ~'!@#$%^&*_+[]{}\:;?/><=
- should not contain numbers only
- should not contain three or more repeated characters
State field
This field must contain a valid State option from the dropdown menu – that is:
- New South Wales = NSW
- Victoria = VIC
- Queensland = QLD
- Western Australia = WA
- South Australia = SA
- Tasmania = TAS
- Northern Territory = NT, or
- Australian Capital Territory = ACT.
Postcode field
This field:
- Is only valid if between the ranges of 0200-0299, 0800-7499, and 7800-9799
- should be 4 numbers.
Country field
This field defaults to Australia and cannot be changed.
Home address
If you are applying as a temporary visitor, your home address may be your address in your home country. Your home address cannot be a Post Office (PO) Box number.
Home address same as postal address field
If your home address is the same as your postal address select 'Yes'.
If your home address is not the same as your postal address leave at, or select, 'No' and enter your home address details.
- Address line 1 and Address line 2 fields should not contain C/, C/-, CO, Care Of, GPO, GPO Box, PO, PO Box, Post Box, Box, Post Office, P/-, Locked Bag, Private Bag, RMB, RSD, RMD
- should not have a blank Address line 1
- should not contain the words 'as above'
- should not contain numbers only
Town or suburb field
- Should not be blank (for Australian addresses)
- Should not contain ~'!@#$%^&*_+[]{}\:;?/><=
- Should not contain numbers only
- Should not contain 3 or more repeated characters
State field
- For Australian addresses, select a valid State option from the dropdown menu (that is, NSW, VIC, QLD, WA, SA, TAS, NT, or ACT), and
- Should be blank if the address is outside Australia.
Postcode field
- Is mandatory for Australian addresses
- Only valid if between the ranges of 0200-0299, 0800-7499, and 7800-9799 (excluding 2001, 3001, 4001)
- Should have 4 numbers (for Australian addresses)
Country field
Select the country for the home address from the dropdown menu.
Contact details
You must provide contact details of at least one person we can contact if we need more information. You may provide contact details for another person if you do not want us to contact you because of your language difficulties, age, or illness.
Your details
Enter your own details into the following:
- Mobile number (10 digits)
- Phone number
- prefix (area code) = 2 digits
- phone number = 8 digits
- Email address
- be in lower case
- contain a dot (.)
- include the @ symbol as part of the address
- the email field must not
- contain adjacent dots (..)
- include more than one @ symbol
- contain ()<>';:\"{}/ or a 'space'
- have a dot (.) as the leading character
- have a dot (.) as the trailing character
- have a dot (.) next to the @ symbol
- have a leading or embedded space (or spaces)
- have an @ symbol as the leading character
- have an @ symbol as the trailing character
- contain quotation marks (") following the @ symbol
- the email field may contain spaces, but only where the spaces are enclosed in quotation marks " ".
Other person’s details
If you select 'Yes' to providing contact details for another person we can contact you will be presented with additional mandatory fields. Enter the full name of the person. They can be 1 to 40 characters long. They must not contain:
- the characters ~@#$%^&*()+[]{}\ /;:?<>=."
- numbers only
- two or more hyphens (-), apostrophes ('), spaces or punctuation marks in a row.
Other person’s contact details
You must provide at least one phone number or an email address for the other person, for example, business, after hours, or mobile.
Each field should contain:
- Mobile number (10 digits)
- Phone number
- prefix (area code) = 2 digits
- phone number = 8 digits
- Email address
- be in lower case
- contain a dot (.)
- include the @ symbol as part of the address
- the email field must not
- contain adjacent dots (..)
- include more than one @ symbol
- contain ()<>';:\"{}/ or a 'space'
- have a dot (.) as the leading character
- have a dot (.) as the trailing character
- have a dot (.) next to the @ symbol
- have a leading or embedded space (or spaces)
- have an @ symbol as the leading character
- have an @ symbol as the trailing character
- contain quotation marks (") following the @ symbol
- the email field may contain spaces, but only where the spaces are enclosed in quotation marks " ".