Lodging your USM statement

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USM payments can be made by cheque, money order or electronic funds transfer.

If you are paying the USM payment with a cheque or money order, make sure you attach it with the payment slip.

Cheques must be for amounts in Australian dollars and payable to the 'Deputy Commissioner of Taxation'. Cheques should be crossed 'Not negotiable' and must not be postdated.

EFT payments can be made using the BPAY® or direct credit payment methods. For more information about how to make payment using EFT, refer to Unclaimed superannuation money - for superannuation providers.

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Send your completed USM statement (with attached USM payment and payment slip, if you are paying with a cheque or money order) to:

Australian Taxation Office
Locked Bag 1936
ALBURY  NSW  1936  

Deferral to lodge or pay  

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To request a deferral of time to lodge a USM statement, lodge a non-lodgment advice or make a payment:

Australian Taxation Office
PO Box 3578

In your request you should include the:

  • super provider's name
  • super provider's Australian business number (ABN)
  • reason the deferral is required
  • date to which the deferral is required
  • number of members that will be impacted
  • sections of the Superannuation (Unclaimed Money and Lost Members) Act 1999 that relate to the deferral being requested.

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For more information about the USM statement:

  • phone us on 13 10 20 between 8.00am and 6.00pm, Monday to Friday
  • write to us at

Australian Taxation Office
PO Box 3578

If you do not speak English well and need help from the ATO, phone the Translating and Interpreting Service on 13 14 50.

If you are deaf or have a hearing or speech impairment, phone us through the National Relay Service (NRS) on the numbers listed below, and ask for the ATO number you need:

  • TTY users, phone 13 36 77. For ATO 1800 free-call numbers, phone 1800 555 677.
  • Speak and Listen users, phone 1300 555 727. For ATO 1800 free-call numbers, phone 1800 555 727.
  • Internet relay users, connect to the NRS at relayservice.com.auExternal Link
Last modified: 21 Oct 2016QC 21679