High call volumes may result in long wait times. Before calling us, visit COVID-19, Tax time essentials, or find answers to our Top call centre questions.

 

ato

 
 
Show download pdf controls
Show print controls

  • Support for individuals and employees

    On this page:

    If you’re worried you won’t be able to pay on time, or you’ve already missed a due date we have a range of options to support you.

    JobKeeper Payment

    The JobKeeper Payment helps employers to cover the costs of their employees’ wages, so more Australians can retain their jobs and continue to earn an income during COVID-19. Your employer will notify you if they intend to claim the JobKeeper payment of $1,500 per fortnight on your behalf.

    Find out about:

    Early release of superannuation

    Eligible citizens and permanent residents of Australia and New Zealand can submit one application, through ATO online services in myGov, for up to $10,000 between 1 July and 31 December 2020.

    Individuals will not need to pay tax on amounts released and the money they withdraw will not need to be included in their tax return.

    Find out about:

    Reducing superannuation minimum drawdown rates

    For many retirees, the significant losses in financial markets as a result of COVID-19 are having a negative effect on their account balance of their superannuation pension or annuity.

    The minimum drawdown requirements for account-based pensions and similar products have been reduced by 50% for 2019–20 and 2020–21. Some funds may automatically reduce the minimum drawdown rate. It is important you contact your fund to let them know if you want to reduce your minimum drawdown amount. They can make any change you authorise.

    Find out about:

    Working from home

    As the situation around COVID-19 continues to develop, we understand you may now be working from home. To make it easier when claiming a deduction for additional running costs you incur as a result of working from home, special arrangements have been announced.

    A simplified method has been introduced that allows you to claim a rate of 80 cents per hour for all your running expenses, rather than having to calculate the additional amount you incurred for specific running expenses.

    This simplified method will be available to use from 1 March 2020 until 31 December 2020. You may still use one of the existing methods to calculate your running expenses if you would prefer to.

    Find out about:

    Tax on employment payments

    If you take leave, are stood down or lose your job because of COVID-19, there are different tax consequences for payments you may receive from your employer.

    Find out about:

    Gifts and donations

    You may wish to make a donation to assist people and business affected by COVID-19 or to fund COVID-19 related research. To be tax deductible you must donate to a deductible gift recipient (DGR) and must not receive a material benefit.

    You should keep records of all tax-deductible donations you make.

    Find out about:

    Residency and source of income

    Due to COVID-19, you may need to determine:

    • if your residency status has changed
    • whether you need to lodge a tax return
    • whether your salary or wage income is Australian sourced
    • if there are double tax agreement implications.

    Find out about:

    Residential rental property

    Due to COVID-19, some new circumstances affect tax outcomes for residential rental properties, including:

    • when tenants can't pay
    • back-paid rent
    • insurance for lost income
    • reduced demand for your short-term rental accommodation.

    Find out about:

    See also:

    Last modified: 29 Sep 2020QC 62026