ATO staff systems dashboard
Check the ATO staff systems dashboardExternal Link for near real-time information about the availability of internal IT systems including Remote Desktop Access (RDA), Virtual Desktop Platform (VDP), and Virtual Private Network (VPN).
Connecting to ATO systems remotely
For business continuity it is important that you connect remotely using the appropriate platform. For further information, visit the Connecting remotely page.
Contacting you in emergency situations
Keep your emergency contact details up to date in SAP, just in case we need to contact you in an emergency outside of working hours.
Advice on COVID-19
We encourage staff to stay up to date with the latest advice:
- For coronavirus health updates, visit health.gov.auExternal Link or phone the National Coronavirus Help Line on 1800 020 080.
- For Australian government updates, visit australia.gov.auExternal Link.
You can contact ATO People Helpline (for human resource matters) on 13 15 50.
If you experience COVID-19 symptomsExternal Link, do not attend the workplace. If you feel well enough to work, you can as long as you have a working at home agreement in place. If you're feeling too unwell to work, you should take the appropriate leave. For more information about taking leave, talk to your manager or look at the ‘Leave and working arrangements for COVID-19’ page on myATO.
If you have tested positive for COVID-19, you or your manager must notify the ATO through People Connect as soon as possible.
ATO staff impacted by natural disasters
If you're impacted by a natural disaster, find out:
- if it's safe to attend your site
- what alternative working arrangements are available, and
- leave options you can access.
For more information, see Supporting ATO staff during natural disasters.
Information for ATO staff during emergency response situations or when connecting remotely.