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  • ATO staff

    Information for ATO staff during emergency response situations or when connecting remotely.

    On this page

    ATO staff systems dashboard

    Check the ATO staff systems dashboardExternal Link for near real-time information about the availability of internal IT systems including Remote Desktop Access (RDA), Virtual Desktop Platform (VDP), and Virtual Private Network (VPN).

    Connecting to ATO systems remotely

    For business continuity it is important that you connect remotely using the appropriate platform. For further information, visit the Connecting remotely page.

    Contacting you in emergency situations

    Keep your emergency contact details up to date in SAP, just in case we need to contact you in an emergency outside of working hours.

    Advice on COVID-19

    We encourage staff to stay up to date with the latest advice:

    You can contact ATO People Helpline (for human resource matters) on 13 15 50.

    If you experience COVID-19 symptomsExternal Link, do not attend the workplace. If you feel well enough to work, you can as long as you have a working at home agreement in place. If you're feeling too unwell to work, you should take the appropriate leave. For more information about taking leave, talk to your manager or look at the ‘Leave and working arrangements for COVID-19’ page on myATO.

    If you have tested positive for COVID-19, you or your manager must notify the ATO through People Connect as soon as possible.

    ATO staff impacted by natural disasters

    If you're impacted by a natural disaster, find out:

    • if it's safe to attend your site
    • what alternative working arrangements are available, and
    • leave options you can access.

    For more information, see Supporting ATO staff during natural disasters.

      Last modified: 11 May 2023QC 61872