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  • How we can help

    Help with your claim

    If you're a diplomat or a business providing services to diplomats, you can contact us by email at

    This email address is only for enquiries about the indirect tax concession scheme by diplomats and businesses providing services to diplomats.

    Questions about entitlement packages

    We broadly base packages on what Australian missions and staff receive in each country.

    You can ask the Department of Foreign Affairs and Trade (DFAT) to review your indirect tax concession package if your country changes the tax concession arrangements for Australian missions and staff.

    To discuss reviewing your entitlements, contact the Protocol branch of DFAT by visiting Link

    Last modified: 15 Jan 2016QC 47815