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  • Accessing online services with myGovID and RAM

    Use myGovID and Relationship Authorisation Manager (RAM) to access some of our online services and other government online services.

    • myGovIDExternal Link – the Australian Government's digital identity provider that allows you to prove who you are online. myGovID is different to your myGov account.
    • RAMExternal Link – an authorisation service that allows you to act on behalf of a business online when linked with your myGovID.

    myGovID and RAM will replace AUSkey and Manage ABN Connections (your ABN connected to your myGov account) at the end of March 2020.

    Currently, you can use these new services with our:

    On this page:

    How to get started with myGovID and RAM


    Media: How to get started with myGovID and RAM Link (Duration: 1:50)

    Set up your myGovID

    Download the myGovID app from the official app stores below.

    Available on the App Store Available on Google Play 

    The myGovID app is compatible with most smart devices using:

    • iOS 10 or later on Apple devices
    • Android 7.0 (Nougat) or later.

    Set up your myGovID using two of the following Australian identity documents to achieve a Standard identity strength (your name must match in all):

    • passport (not more than three years expired)
    • driver’s licence (including learner permit)
    • birth certificate
    • Medicare card.

    In the future, you will be able to use other types of identity documents.

    Link your ABN to your myGovID in RAM – principal authorities

    Check your ABN details are up to date in the Australian Business RegisterExternal Link (ABR).

    Log in to RAMExternal Link using your myGovID and link your business.

    To link your ABN you'll need to be the principal authority. The principal authority is either a:

    • sole trader
    • eligible individual associate listed on an ABN in the Australian Business Register (ABR) for example a director, public officer, trustee, partner or an office bearer of a club or association.

    In the future, businesses/entities with non-individual associates, such as trustee companies, will also use RAM.

    Authorise employees and others to work online on behalf of your business in RAM

    If you have employees or other individuals that access online services on behalf your business, you will need to authorise them in RAM.

    See Set up authorisations on the RAM website for more information about adding new authorisations and importing AUSkey users.

    Accept an authorisation in RAM – employees and individuals working on behalf of a business

    You'll need a myGovID to log in to RAM and accept an authorisation to act on behalf of a business online. See Authorised users and administrators on the RAM website for more information about accepting an authorisation request.




    Need help?

    If you don't have Australian identity documents

    Employees who need to access our online services that don’t have Australian identity documents

    To access our online services, you need to have a myGovID with a ‘standard’ identity strength. You may be unable to achieve Standard identity strength if you’re:

    • an offshore employee
    • a non-resident working in Australia
    • an Australian without the right documentation.

    A solution for people in this group will be available in March 2020.

    Find out more:

    Business directors or associates on the ABR that don’t have Australian identity documents

    We are working on options for associates that don't have Australian identity documents and need to access government online services. More information on this process will be available soon.

    We recommend businesses review their list of associates on the Australian Business Register (ABR). If you have any directors who can establish a myGovID with a Standard identity strength, you can link the business. Once the business is linked you can authorise business representatives.

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    Last modified: 13 Dec 2019QC 58557