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  • Information you need for linking to us on myGov

    Before you start creating your myGov account and then linking it to our services, you may wish to get all your information together.

    When you select 'Answer questions', the app will prompt you to answer questions using details we know about you. If you would like to be prepared, we explain what types of information you need, where to find it and exactly what details you need to include in your answers.

    On this page:

    We recommend that you check for the two easiest types of information that you can find.

    You can also use our ATO online services simulator before you sign up to test out the functions and features available in our online services.

    Bank account details

    Use either a bank account:

    • where you receive your income tax refund
    • that has earned interest in the last two years.

    You will need the:

    • BSB number (no spaces or symbols)
    • account number (no spaces).

    You can usually find this information by logging in to in your bank's mobile app or web account or on your bank statement.

    If you have previously lodged your tax return with a tax agent, the bank account details on your account may be theirs. Use either a bank account that has earned interest instead or select a different question.

    PAYG payment summary

    Use a PAYG payment summary or income statement issued in the last two years.

    You will need your gross income in whole dollars – don't show cents (no spaces, $ or symbols).

    You can find these details on the annual statement your employer gives you.

    From 2018–19 and onwards your employer will provide your tax and payment information as an income statement. The income statement is sent to ATO online services account. If you don't have a copy or know your gross income, select a different question.

    Centrelink payment summary

    Use a Centrelink payment summary issued in the last two years.

    You will need your taxable income in whole dollars – don't show cents (no spaces, $ or symbols). If your taxable income is zero, you can't use this question.

    You can find these details on the annual statement that Centrelink provides you.

    If your myGov account is linked to Services Australia, you can log in and get the details online. If you don’t have a copy or don't know your taxable income, select a different question.

    Notice of assessment

    Use a notice of assessment (NOA) you have that was issued in the last five years.

    You will need both the:

    • date of issue – enter the date in the format dd/mm/yyyy
    • our reference number – no spaces.

    You can find these details in the top right-hand corner of your NOA.

    If you have previously had a myGov account linked to the ATO, your NOA would have been sent to your ATO online services account. If you don't have a copy you will need to select a different question.

    Super account details

    Use a superannuation account statement from the last five years.

    You will need your:

    • member account number (up to 16 characters)
    • super fund's Australian business number (ABN).

    If you don't have access to your super account statement, you can find these details on:

    • an email or letter from your fund
    • a membership card.

    If the super fund's ABN is not on one of these items, you can look them up at Super Fund LookupExternal Link.

    If no money has been contributed to your super account in the last 12 months, your account may be inactive. Either use another super account or select a different question.

    Dividend statement

    Use a dividend statement from the last two years.

    You will need your investment reference number (include all numbers, no spaces).

    If you don't have a dividend statement, you may be able to find these details on an email or letter from your investment body. If you don’t have this information, select a different question.

    Error messages

    Check our help and support for online services for known issues and fixes if you receive an error message after using the information above.

    Last modified: 16 Apr 2021QC 65312