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  • Scam data

    Each month, we provide a snapshot of information received from the public about ATO impersonation scams. This intelligence helps shape our community scam education and awareness strategies.

    Latest scam data

    In July 2021, we received:

    • 2,060 scam reports via our dedicated phone line
    • 3,288 scam reports via our online form
    • 476 scam reports via reportemailfraud@ato.gov.au

    People reported losing a total of $116,612 to scammers. This was a significant increase on the month prior.

    The most common methods of payment were:

    • cash ($50,000)
    • gift cards ($30,250)
    • bank transfer ($17,172).

    This month, 456 clients lost sensitive personal identifying information (PII) to scammers.

    When a client tells us they've provided sensitive PII, we assess the potential consequences, and apply measures to secure their tax and super accounts where needed.

    See also:

    Monthly comparison

    Chart 1: Monthly comparison of reported ATO impersonation scams

    Chart 1 is a comparison between the number of phone, email and SMS scams reported each month.  Number of phone scams reported: June 8418, July 4346, August 5523, September 17019, October 22318, November 13682, December 7317, January 7329, February 9556, March 7963, April 3058, May 3257. Number of email scams reported: June 285, July 280, August 149, September 418, October 590, November 598, December 284, January 122, February 218, March 372, April 264, May 256. Number of SMS scams reported: June 351, July 396, August 381, September 328, October 142, November 141, December 65, January 323, February 149, March 53, April 25, May 39.

    Payment methods

    Chart 2: ATO impersonation scammer payment methods, July 2021

    Chart 2 shows the total amount paid, method of payment and number of people who paid scammers in May 2021. 6 paid $28,740 via bank transfer, 3 paid $13,000 via unknown gift cards, 1 paid $5,000 via Steam gift cards, 3 paid $1,500 via Cardless cash, 3 paid $14,500 via Coles/Myer gift cards, 1 paid $1,900 via Google Play gift cards and 2 paid $11,300 via Amazon gift cards.

    See also:

    • How to pay for legitimate ways to pay your tax debt
    Last modified: 07 Sep 2021QC 56423