We may ask you to provide recent evidence to support your claim of financial hardship. Your evidence should support your current financial circumstances.
Any documents you provide should be dated within 4 weeks of the date you give them to us.
We take many factors into account when assessing your claim for financial hardship. Providing one or more of these documents listed below may not necessarily result in you being granted financial hardship status, but can help in us understanding your situation.
In some cases, these requirements may change, depending on your individual circumstances.
Examples of documents to provide evidence of financial hardship
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Individuals
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Businesses or not-for-profits
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Evidence may include:
- official eviction notice (not a warning of possible eviction due to rental arrears)
- pending disconnection of essential services, like water, electricity, gas, mobile phone or internet
- notice of impending legal action
- letter from a charitable organisation regarding loss of employment or inability to provide for basic necessities
- bank notice, for example, overdraft call or mortgaged property repossession
- overdue medical bills
- letter from a doctor verifying the inability to earn an income due to illness or caring for a sick family member
- final notice from school regarding payment of mandatory fees
- funeral expenses
- repossession notice of essential items, like a car or motorcycle.
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Evidence may include:
- a current bank notice
- other bank notices (for example, an overdraft call)
- an eviction notice
- a disconnection notice
- a repossession notice
- a notice of impending legal action
- staff pay records
- contract payment schedules
- legal documents.
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