Call centre operators – income and work-related deductions

Call centre operators guide to income, allowances and claiming deductions for work-related expenses.

Last updated 8 June 2023

For a summary of common expenses, see Call centre operators (PDF, 416KB)This link will download a file.

Income and allowances

Income and allowance amounts you need to include in your tax return and amounts you don’t include.

Deductions for work expenses

Deductions you can and can't claim for expenses you incur to earn your income or performing your work.

Record keeping for work expenses

To claim a deduction you need to get and keep records to prove you incurred the cost of the expenses.

QC61553