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myTax Tax Help volunteer

Need help completing your individual tax return using myTax?

Last updated 31 May 2023

What to do if you receive help from a Tax Help volunteer to complete your tax return using myTax.

What is the Tax Help program?

If you need help lodging your tax return, you may be eligible for the Tax Help program.

Tax Help is a network of accredited volunteers who provide a free and confidential service to help people complete their tax returns online using myTax.

Tax Help is available from July to October in all capital cities and many regional areas across Australia.

What can volunteers help me with?

Volunteers can help you lodge your tax return or amendment online or claim a refund of franking credits.

If our volunteers work out that you don’t need to lodge a tax return, they can help you complete a non-lodgment advice.

Completing this section

Answer the question How did you complete this tax return?

  • Select Tax Help volunteer if this tax return was completed with the assistance of an ATO accredited Tax Help volunteer.
    The Tax Help volunteer will then need to enter
    • Tax Help volunteer identifier
    • Tax Help centre identifier.
     
  • Select Prepared myself for help received from all other sources.

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