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  • ATO podcast – Tax inVoice

    Our podcast Tax inVoice is an easy way to keep updated about the latest tax and super information and how you can meet your obligations.

    Listen here, or find us on other platforms, including:

    You can also subscribe to our RSS feedExternal Link.

    Tell us what you think about Tax inVoice by rating us on Apple Podcasts. You can also give us feedback and suggest a topic that you would like to hear about by emailing

    Episode 38 – Chris Jordan: Commissioner of Taxation

    When Chris Jordan was appointed Commissioner of Taxation in 2013, he came in with a mandate to reinvent the organisation – to work more cohesively with tax professionals and business and improve the services provided to the community. He had a vision of a tax office that put taxpayers at the centre of everything it did. He led the organisation on a change program that set about reinventing not only the systems and processes used to serve clients, but the culture of the organisation as well.

    When COVID-19 emerged in 2020, the ATO played a key role in the delivery of vital government stimulus to millions of Australians. This feat was made possible largely because of the systems in place and the responsive and service-orientated culture of the staff. 

    In our latest episode, hear directly from Chris Jordan about his journey to the ATO, his experiences running a large service organisation and the legacy he intends to leave.

    Please enjoy our conversation with the Commissioner.

    Media: Chris Jordan: Commissioner of Taxation Link (Duration: 22:20)

    Last modified: 06 Dec 2021QC 54552