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  • Alerts for changes made to SMSF information

    To help safeguard your retirement savings and reduce the risk of fraud and misconduct, from February 2020 we'll send you an alert via email or text message when changes are made within your self-managed super fund (SMSF).

    This includes changes to your SMSF's:

    • financial institution account details
    • electronic service address (ESA)
    • authorised contact
    • members.

    If you're not aware of the changes being made to your SMSF, you should contact:

    • the other trustees or directors of the corporate trustee of your SMSF
    • other representatives authorised to make changes to your SMSF such as your tax agent.

    If you're concerned the changes have been made incorrectly and without your knowledge, phone us on 13 10 20 between 8.00am and 6.00pm, Monday to Friday. Before you call us, we recommend you have your tax file number (TFN) or Australian business number (ABN) ready to establish your identity.

    From March 2021, we'll send you an email or text message when your fund has requested verification of your SMSF with the intent to roll over money. If you didn't request this rollover or you want more information, contact your super fund.

    Our messages will never ask you to reply by text or email, or to provide personal information such as your TFN or your personal bank account number or BSB.

    See also:

      Last modified: 18 Mar 2021QC 60474