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  • SMSF verification service

    APRA-regulated funds and self-managed super funds (SMSF) who receive a request to rollover their member’s super balance to an SMSF must use the SMSF verification service (SVS) to verify SMSF details before making the rollover.

    The SVS will verify the following:

    • SMSF status (Complying or Regulated)
    • that the TFN of the member requesting the rollover is associated with the SMSF
    • no verified date of death exists for that member
    • SMSF bank details are held by the ATO
    • Electronic Service Address (ESA) is held by the ATO

    Mandatory use of this service

    Regulation 6.33E of the Superannuation Industry (Supervision) Regulations 1994 (SISR) requires funds to use an electronic service upheld by the ATO, in this instance the SVS, to verify certain information that relates to an SMSF prior to making a rollover to an SMSF.

    How to manage responses from this service

    The SVS will provide either a verified or non-verified response. For non-verified responses, the SVS will also advise whether the detail that could not be verified related to the SMSF or the member, but not the specific error.

    Where the fund receives a verified response, they can proceed with the rollover request.

    Where the fund receives a non-verified response, they should advise the initiating SMSF/member, so they can choose to contact the ATO to confirm their details are correct. Once the details have been corrected, they can re-initiate the rollover.

    For detailed information on how to manage responses from this service refer to

    SVS Business Implementation GuideThis link will download a file

    Manual verification process

    Manual verification may be required, where funds are prevented from using the SVS, such as when:

    • fund does not hold the member’s TFN
    • the SVS is not operational or available for an extended period.

    From 1 May 2021, requests for manual verification can be submitted to SuperCRT@ato.gov.au. We will respond via email to the requesting fund.  More details to be provided prior to this transition.

    See also:

      Last modified: 04 May 2021QC 65495