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  • Electronic service address

    To receive SuperStream data your self-managed super fund (SMSF) needs an electronic service address.

    An electronic service address is an alias used by your SMSF. It represents the uniform resource locator (URL) or internet protocol (IP) address of a messaging provider. An e-mail address is not an active electronic service address.

    You can get an electronic service address from an SMSF messaging provider or through your SMSF administrator, tax agent, accountant or bank. Many of these options are no cost or low cost.

    Next step:

    Registering with a messaging provider

    If your SMSF doesn't use a professional service provider you'll need to register directly with an SMSF messaging provider.

    Your SMSF messaging provider will:

    • give you an active electronic service address (alias), which you pass on to your employer
    • receive contributions messages your employer sends to your SMSF using the SuperStream standard
    • transfer the employer contributions messages to you
    • ensure you meet all technical requirements for interacting electronically across the super network without having to develop and certify an individual solution.

    Under SuperStream, contribution data is transmitted in a specific format so it can be used consistently across the super system. Using an SMSF messaging provider is the most practical and economic way for your SMSF to meet the technical requirements of the SuperStream standard.

    Ensure you only use an electronic service address where you have permission to do so from the provider. If your SMSF’s electronic service address is not active, your super contributions may not reach your SMSF. They might be redirected to your employer’s default fund. Your employer may ask you to complete a superannuation standard choice form.

    Next steps:

    Last modified: 16 Sep 2019QC 47549