Explains how to access prompts and help available throughout the system.
On this page
How Help works
Prompts and help are available throughout the system. Select the Help button for detailed help, relevant to the action you are performing.
The Help button is not available on the agent home page.
Example – Help with this topic
Multiple windows and tabs
You can open multiple tabs or windows in the system to action more than one client or report at a time.
To open another window or tab, right click on a menu item and select Open link in a new window or Open link in a new tab.
Example – How to open a new window or tab
A Print friendly version option is available in the system on screens and reports that can be printed.
We recommend this printing option, where available, to ensure information is printed correctly.
From a print friendly version, you will also have the option to save a copy.
If a print friendly version is not available, you can use your web browser print option. This will print information to the scale of the screen you are you are viewing.
You can return to the top of this Online services for agents user guide for help on other areas.