Registering clients
Unregistered clients and clients that have not appointed you as their registered agent are not covered by your lodgment program.
Your clients cannot be covered until they have been allocated a registration number appropriate to the document to be lodged:
- tax returns – the registration number is a tax file number (TFN)
- activity statements – the registration number is either
- an Australian business number (ABN)
- a TFN if an ABN is not applicable.
Authority to act
Your clients cannot be covered by your lodgment program until they have appointed you as their registered agent.
You can notify us of your authority to act on their behalf using either:
- Add client function in Online services for agents
- Client update transaction in practitioner lodgment service (PLS).
Our current systems do not allow more than one agent to be appointed to the activity statement role for a client. Keep this in mind if your client has a tax agent and a BAS agent to prepare their documents. You can see if an agent already exists for a role in Online services for agents. In these cases, you should make sure your client has provided you the authority to act for them for that particular obligation.
If you are a BAS agent acting for a client on the activity statement role, and you do not receive the latest activity statement, another agent may have been added to that role. To obtain the latest activity statement visit Online services for agents and add the client to your client list.
Your authority to act on behalf of a new client for lodgment purposes only takes effect from when we receive it. To make sure any new clients are covered by your lodgment program for 2023–24, you must successfully lodge the authority with us by the dates in the following table.
Type of authority to act |
Must be lodged with us by: |
---|---|
Income tax |
31 October 2023
Your clients will not be covered by your lodgment program if added after 31 October 2023.
Note:
|
FBT |
21 May 2024 |