Oral guidance
We may give you oral guidance by phone or in person at a shopfront on matters of a general, straightforward or simple nature. See our options for contacting us.
Written guidance
Our website
We provide extensive information on this website (some of which is available in print on the ATO Publications Ordering ServiceExternal Link) to help taxpayers and their advisers understand and meet their obligations under the laws we administer.
Such information is general in nature and doesn’t address all the possible ways and circumstances in which the law might apply.
Decision impact statements
A decision impact statement is a succinct statement of our response to adverse and other significant decisions. We publish these statements to widely communicate our view on the implications of certain court or tribunal decisions.
Media releases and speeches
Media releases are brief announcements used to deliver our messages on newsworthy topics and to communicate our intentions in relation to certain issues. A media release reflects our position at the time of its publication, and this may be subsequently updated.
Speeches by senior ATO officers reflect our current thinking on particular issues and are published for transparency reasons.
Media releases and speeches are published in our Media centre.