ATO staff systems dashboard
Check the ATO staff systems dashboardOpens in a new window for near real-time information about the availability of ATO internal IT systems, including Remote Desktop Access (RDA), Virtual Desktop Platform (VDP), and Virtual Private Network (VPN).
Connecting to ATO systems remotely
For business continuity it is important that you connect remotely using the appropriate platform. For more information, visit the ATO staff – connecting remotely page.
Contacting you in emergency situations
Keep your emergency contact details up to date in SAP, just in case we need to contact you in an emergency outside of working hours.
Advice on COVID-19 and other respiratory infectious illnesses
We encourage staff to stay up to date with the latest health advice:
- For COVID-19 updates, visit health.gov.auOpens in a new window.
- For Australian Government updates, visit myGovOpens in a new window.
You can phone ATO People Helpline (for human resource matters) on 13 15 50. The helpline is available Monday to Friday from 9:00 am to 5:00 pm EST or EDST.
If you experience symptoms of COVID-19 or other respiratory infectious illnessesOpens in a new window, do not attend the workplace. If you feel well enough to work, you can work from home as long as you have a working at home agreement in place. If you're feeling too unwell to work, you should take the appropriate leave. For more information about taking leave, talk to your manager or search 'Leave' on myATO.
If you attended the office in the 48 hours prior to a positive COVID-19 test result or prior to COVID-19 symptoms commencing, complete the COVID-19 notification form on People ConnectOpens in a new window. You can also access People Connect from myATO, and then select Report Something > Hazard, Injury and Risk > COVID-19.
ATO staff impacted by natural disasters
If you're impacted by a natural disaster, find out:
- if it's safe to attend your site
- what alternative working arrangements are available
- leave options you can access.
For more information, see Supporting ATO staff during natural disasters.