About the census results |

Census details

Responses: 15,491 of 19,349, which is a response rate of 80%.

You can download the ATO results in portable document format (PDF) or spreadsheet format:

Demographics

Gender

How do you describe your gender:

Man or male 43%
Woman or female 52%
Non-binary 0%
I use a different term 0%
Prefer not to say 4%.

First Nations

Do you identify as an Australian Aboriginal and/or Torres Strait Islander person:

Yes 3%
No 97%.

Disability

Do you have an ongoing disability:

Yes 11%
No 89%.

Carers

Do you have carer responsibilities?

Yes 46%
No 54%.

Identity

Do you identify as Lesbian, Gay, Bisexual, Transgender and/or gender diverse, Intersex, Queer, Questioning and/or Asexual (LGBTIQA+)?

Yes 7%
No 93%.

Do you identify as culturally or linguistically diverse?

Yes 34%
No 66%.

Cultural background

How would you describe your cultural background (Multiple Responses):

Australian (excluding Australian Aboriginal and/or Torres Strait Islander) 64%
Australian Aboriginal and/or Torres Strait Islander 3%
New Zealander (excluding Maori) 1%
Maori, Melanesian, Papuan, Micronesian, and Polynesian 1%
Anglo-European 12%
North-West European (excluding Anglo-European) 2%
Southern and Eastern European 7%
South-East Asian 19%
North-East Asian 5%
Southern and Central Asian 6%
North American 0%
South and Central American and Caribbean Islander 1%
North African and Middle Eastern 2%
Sub-Saharan African 1%.

Neurodiversity

Do you consider yourself to be neurodivergent:

Yes 9%
No 74%
Maybe 11%
Not sure 6%.

Agency position

This is our score and the overall APS score for the indices. These show where the ATO sits in comparison to the overall APS index score and the scores of other agencies.

Employee engagement

The ATO ranks 53rd out of 107 agencies, with a rating of 76. The range across the APS is 69 to 85 and the overall APS score is 75.

Leadership – immediate supervisor

The ATO ranks 44th out of 107 agencies, with a rating of 78. The range across the APS is 67 to 86 and the overall APS score is 77.

Leadership – SES manager

The ATO ranks 60th out of 107 agencies, with a rating of 71. The range across the APS is 56 to 84 and the overall APS score is 71.

Communication

The ATO ranks 25th out of 107 agencies, with a rating of 72. The range across the APS is 53 to 83 and the overall APS score is 70.

Enabling innovation

The ATO ranks 41st out of 107 agencies, with a rating of 69. The range across the APS is 61 to 80 and the overall APS score is 68.

Wellbeing policies and support

The ATO ranks 45th out of 107 agencies, with a rating of 73. The range across the APS is 51 to 86 and the overall APS score is 72.

Suggested questions to focus on

Key questions

Through driver analysis, these key questions have been identified as being important to employees in the ATO and associated with employee engagement. They are not necessarily the questions with the lowest scores. Some will be areas to improve upon and some will be areas to maintain. Develop actions and activities to improve upon these, where possible, to drive higher levels of performance.

What to focus on:

'My agency inspires me to come up with new or better ways of doing things' is 62%.
'I am supported to use my expertise to provide frank and fearless advice' is 72%.
'The culture in my agency supports people to act with integrity' is 87%.
'Where appropriate, I am able to take part in decisions that affect my job' is 74%.
'I think my agency cares about my health and wellbeing' is 73%.
'I am satisfied with the recognition I receive for doing a good job' is 70%.

What to focus on variance 1
Suggested questions to focus on	Variance from 2024	Variance from APS overall
'My agency inspires me to come up with new or better ways of doing things'	+6	+3
'I am supported to use my expertise to provide frank and fearless advice'	+3	+3
'The culture in my agency supports people to act with	+3	+6
'Where appropriate, I am able to take part in decisions that affect my job'	+1	+2
'I think my agency cares about my health and wellbeing'	+2	+4
'I am satisfied with the recognition I receive for doing a good job'	−1	+2

What to focus on variance 2
Suggested questions to focus on	Variance from larger operational agencies	Variance from extra-large sized agencies
'My agency inspires me to come up with new or better ways of doing things'	+3	+2
'I am supported to use my expertise to provide frank and fearless advice'	+3	+3
'The culture in my agency supports people to act with	+6	+6
'Where appropriate, I am able to take part in decisions that affect my job'	+3	+3
'I think my agency cares about my health and wellbeing'	+6	+5
'I am satisfied with the recognition I receive for doing a good job'	+4	+4