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Performance

Highlights of the ATO's 2025 employee census results on performance.

Published 21 November 2025

Work performance

In the last month, please rate your workgroup's overall performance:

  • Excellent 23%
  • Very good 58%
  • Average 17%
  • Below average 2%
  • Well below average 1%.
Workgroup overall performance variance 1

In the last month, rate your workgroup's overall performance

Variance from 2024

Variance from APS overall

Excellent

−3

−1

Very good

+2

+1

Average

+2

+1

Below average

0

0

Well below average

0

0

Workgroup overall performance variance 2

In the last month, rate your workgroup's overall performance

Variance from larger operational agencies

Variance from extra-large sized agencies

Excellent

−1

−1

Very good

+1

+1

Average

0

0

Below average

0

0

Well below average

0

0

Overall results on performance

Statement

Positive

Neutral

Negative

My workgroup has the appropriate skills, capabilities and knowledge to perform well

78%

14%

8%

My workgroup has the tools and resources we need to perform well

64%

19%

16%

The people in my workgroup use time and resources efficiently

75%

17%

8%

My job gives me opportunities to utilise my skills

81%

12%

7%

In the last 12 months, the formal learning I have accessed has improved my performance

60%

30%

10%

Performance variance 1

Statement

Variance from 2024

Variance from APS overall

My workgroup has the appropriate skills, capabilities and knowledge to perform well

−1

0

My workgroup has the tools and resources we need to perform well

−2

+5

The people in my workgroup use time and resources efficiently

−2

0

My job gives me opportunities to utilise my skills

−1

+2

In the last 12 months, the formal learning I have accessed has improved my performance

−2

+1

Performance variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

My workgroup has the appropriate skills, capabilities and knowledge to perform well

+1

+1

My workgroup has the tools and resources we need to perform well

+3

+3

The people in my workgroup use time and resources efficiently

+1

+1

My job gives me opportunities to utilise my skills

+3

+3

In the last 12 months, the formal learning I have accessed has improved my performance

−1

−1

 

QC105884