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Wellbeing

Highlights of the ATO's 2025 employee census results on wellbeing.

Published 21 November 2025

ATO wellbeing policies and support index scores

The wellbeing score provides a measure of the practical and cultural elements that allow for a sustainable and healthy working environment.

Your wellbeing policies and support index score is 73. Variance from:

  • 2024 is 0
  • the APS overall is +2
  • larger operational agencies is +2
  • extra-large sized agencies is +2.

Wellbeing policies and support results

Overall results on wellbeing

Statement

Positive

Neutral

Negative

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

78%

15%

7%

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

74%

18%

8%

My agency does a good job of promoting health and wellbeing

76%

17%

7%

I think my agency cares about my health and wellbeing

73%

18%

9%

I believe my immediate supervisor cares about my health and wellbeing

88%

8%

4%

If I felt it was needed, I would feel comfortable discussing my mental health and wellbeing with my supervisor

76%

12%

12%

I receive the respect I deserve from my colleagues at work

82%

15%

4%

My agency supports and actively promotes an inclusive workplace culture

87%

9%

4%

Wellbeing variance 1

Statement

Variance from 2024

Variance from APS overall

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

+2

+6

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

+1

+4

My agency does a good job of promoting health and wellbeing

+1

+5

I think my agency cares about my health and wellbeing

+2

+4

I believe my immediate supervisor cares about my health and wellbeing

0

+1

If I felt it was needed, I would feel comfortable discussing my mental health and wellbeing with my supervisor

+1

0

I receive the respect I deserve from my colleagues at work

0

0

My agency supports and actively promotes an inclusive workplace culture

+1

+3

Wellbeing variance 2

Statement

Variance from larger operational agencies

Variance from extra-large sized agencies

I am satisfied with the policies/practices in place to help me manage my health and wellbeing

+6

+6

My agency does a good job of communicating what it can offer me in terms of health and wellbeing

+5

+4

My agency does a good job of promoting health and wellbeing

+5

+5

I think my agency cares about my health and wellbeing

+6

+5

I believe my immediate supervisor cares about my health and wellbeing

+1

+2

If I felt it was needed, I would feel comfortable discussing my mental health and wellbeing with my supervisor

+1

+1

I receive the respect I deserve from my colleagues at work

+1

0

My agency supports and actively promotes an inclusive workplace culture

+4

+3

Health

In general, would you say that your health is:

  • Excellent 11%
  • Very good 34%
  • Good 39%
  • Fair 13%
  • Poor 3%.
Health variance

In general, would you say that your health is:

Variance from 2024

Variance from APS overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Excellent

+1

−1

−1

0

Very good

0

−2

−1

−1

Good

0

+2

+1

+1

Fair

−1

+1

0

0

Poor

0

0

0

0

Workload

What best describes your current workload?

  • Well above capacity – too much work 14%
  • Slightly above capacity – lots of work to do 38%
  • At capacity – about the right amount of work to do 41%
  • Slightly below capacity – available for more work 5%
  • Well below capacity – not enough work 1%.
Workload variance

What best describes your current workload?

Variance from 2024

Variance from APS overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Well above capacity – too much work

−3

−2

−1

−1

Slightly above capacity – lots of work to do

−1

−1

−1

−1

At capacity – about the right amount of work to do

+4

+4

+2

+2

Slightly below capacity – available for more work

0

−1

0

0

Well below capacity – not enough work

0

0

0

0

Stress

How often do you find your work stressful?

  • Always 4%
  • Often 21%
  • Sometimes 53%
  • Rarely 20%
  • Never 2%.
Stress variance

How often do you find your work stressful?

Variance from 2024

Variance from APS overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Always

0

0

−1

−1

Often

−1

−2

−3

−3

Sometimes

0

+2

+3

+3

Rarely

0

0

+1

+1

Never

0

0

0

0

Emotional demands

To what extent is your work emotionally demanding?

  • To a very large extent 5%
  • To a large extent 17%
  • Somewhat 42%
  • To a small extent 26%
  • To a very small extent 10%.
Emotional demand variance

To what extent is your work emotionally demanding

Variance from 2024

Variance from APS overall

Variance from larger operational agencies

Variance from extra-large sized agencies

To a very large extent

0

−2

−3

−3

To a large extent

0

−3

−5

−5

Somewhat

+2

+3

+3

+3

To a small extent

−1

+2

+3

+4

To a very small extent

−1

0

+2

+2

Burnout

I feel burned out by my work:

  • Strongly agree 6%
  • Agree 20%
  • Neither agree nor disagree 35%
  • Disagree 31%
  • Strongly disagree 7%.
Burnout variance

I feel burned out by my work

Variance from 2024

Variance from APS overall

Variance from larger operational agencies

Variance from extra-large sized agencies

Strongly agree

0

−1

−1

−1

Agree

−1

−1

−2

−2

Neither agree nor disagree

+1

+3

+2

+2

Disagree

0

0

+2

+2

Strongly disagree

0

−1

0

0

 

QC105881