Performance

Highlights of the ATO's 2026 employee census results on performance.

Published 6 October 2026

ATO work performance index score

In the last month, please rate your workgroup's overall performance:

Excellent 24%
Very good 58%
Average 16%
Below average 2%
Well below average 1%.

Workgroup overall performance variance 1
In the last month, rate your workgroup's overall performance	Variance from 2025	Variance from APS overall
Excellent	0	−1
Very good	0	+2
Average	0	−1
Below average	0	−1
Well below average	0	0

Workgroup overall performance variance 2
In the last month, rate your workgroup's overall performance	Variance from larger operational agencies	Variance from extra-large sized agencies
Excellent	0	0
Very good	+2	+2
Average	−1	−1
Below average	−1	−1
Well below average	0	0

Overall results on performance
Statement	Positive	Neutral	Negative
My workgroup has the appropriate skills, capabilities and knowledge to perform well	79%	14%	8%
My workgroup has the tools and resources we need to perform well	65%	19%	15%
The people in my workgroup use time and resources efficiently	76%	17%	7%
My job gives me opportunities to utilise my skills	83%	11%	6%
In the last 12 months, the formal learning I have accessed has improved my performance	60%	30%	9%

Performance variance 1
Statement	Variance from 2025	Variance from APS overall
My workgroup has the appropriate skills, capabilities and knowledge to perform well	0	+1
My workgroup has the tools and resources we need to perform well	+1	+8
The people in my workgroup use time and resources efficiently	0	+3
My job gives me opportunities to utilise my skills	+2	+5
In the last 12 months, the formal learning I have accessed has improved my performance	0	+4

Performance variance 2
Statement	Variance from larger operational agencies	Variance from extra-large sized agencies
My workgroup has the appropriate skills, capabilities and knowledge to perform well	+2	+2
My workgroup has the tools and resources we need to perform well	+7	+6
The people in my workgroup use time and resources efficiently	+3	+3
My job gives me opportunities to utilise my skills	+6	+6
In the last 12 months, the formal learning I have accessed has improved my performance	+2	+2

QC108143