We recognise the importance of building respectful relationships with Aboriginal and Torres Strait Islander peoples, communities and organisations, through:
- helping us better understand and meet the needs of Aboriginal and Torres Strait Islander peoples
- encouraging and assisting willing participation in the tax and superannuation systems
- supporting Aboriginal and Torres Strait Islander peoples to understand their rights and obligations
- improving ease of compliance and access to benefits.
We will explore ways to grow existing services and build new relationships with Aboriginal and Torres Strait Islander stakeholders, to support improved economic outcomes. This will lead to increased confidence in the Australian tax and superannuation systems.
Deliverable | Timeline | Lead | Support |
|---|---|---|---|
1.1 Collaborate with Aboriginal and Torres Strait Islander community stakeholders via site-based Moondani networks to review the ATO Aboriginal and Torres Strait Islander Peoples Protocols Guide. | Annually (October) | Assistant Commissioner, Culture and Inclusion | Assistant Commissioner, Marketing and Communications |
1.2 Establish and review interpreting services for Aboriginal and Torres Strait Islander clients. | June 2022 (review annually) | Assistant Commissioner, Marketing and Communications |
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1.3 Establish and maintain 2 formal partnerships with Aboriginal and Torres Strait Islander communities or organisations. | June 2023 (review annually) | Assistant Commissioner, Strategy and Integration | Assistant Commissioner, Culture and Inclusion |
1.4 Actively promote the ATO’s Indigenous Liaison Officer (ILO) service offering, a national support and advice service for all staff, including Indigenous programs and strategies. | Annually (June) | Assistant Commissioner, Culture and Inclusion | Assistant Commissioner, People Support |
Deliverable | Timeline | Lead | Support |
|---|---|---|---|
2.1 Each RAP working group member to participate in at least 2 external NRW events in their local region each year. | Annually (May/June) | Assistant Commissioner, Strategy and Integration | - |
2.2 Encourage and support all staff participation in internal and external NRW events. | Annually (May/June) | Assistant Commissioner, Culture and Inclusion | Assistant Commissioner, Marketing Communications |
2.3 Circulate Reconciliation Australia’s NRW resources and reconciliation materials to staff. 2.4 Organise one national ATO-wide NRW event, including site-specific NRW events. 2.5 Celebrate and encourage senior leaders, Indigenous Champions and staff participation in 2 internal and cross-agency NRW events annually. | Annually (May/June) | Assistant Commissioner, Culture and Inclusion |
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2.6 Register NRW events via Reconciliation Australia’s website. | Annually (May/June) | Assistant Commissioner, Culture and Inclusion | Assistant Commissioner, Site Leadership |
Deliverable | Timeline | Lead | Support |
|---|---|---|---|
3.1 Support the Indigenous ally network (Kawutilin) to actively engage with the Indigenous employee network (Moondani) to drive reconciliation outcomes through active allyship and collaboration, including:
| Annually (May/June) | Assistant Commissioner, Culture and Inclusion | Assistant Commissioner, Internal Communications |
3.2 Communicate our commitment to reconciliation publicly through:
| Quarterly (October, February, May, July) | Assistant Commissioner, Marketing and Communications | Assistant Commissioner, Culture and Inclusion |
3.3 Implement communication strategies and promote our reconciliation commitments to positively influence internal and external stakeholders to drive reconciliation outcomes, including through:
| Annually (May to June) | Assistant Commissioner, Culture and Inclusion | Assistant Commissioner, Internal Communications |
3.4 Collaborate with other government entities to implement ways to advance reconciliation, including Dept Treasury, Dept Finance, and National Indigenous Australians Agency (NIAA). | June 2022 and ongoing | Assistant Commissioner, Strategy and Integration |
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3.5 Review and develop social media strategies specific to NRW, NAIDOC Week and RAP activities. | Annually (April) | Assistant Commissioner, Marketing and Communications |
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3.6 Build community confidence through marketing tax and superannuation services for Aboriginal and Torres Strait Islander peoples. | Annually (June) |
| Assistant Commissioner, Marketing and Communications |
3.7 Establish a secondment to Reconciliation Australia. 3.8 Explore partnerships with Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS). | Annually (June) | Assistant Commissioner, Culture and Inclusion | Assistant Commissioner, Learning and Development |
Deliverable | Timeline | Lead | Support |
|---|---|---|---|
4.1 Provide education, support and communication of anti-discrimination laws to build staff awareness of government policies. | June 2022 | Assistant Commissioner, Employment Policy Workplace Relations | Assistant Commissioner, Culture and Inclusion |
4.2 Educate senior leaders and managers on the effects of racism, through training and SES master classes. | Annually (June) | Assistant Commissioner, Culture and Inclusion |
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4.3 ATO senior leaders publicly support anti-discrimination campaigns, initiatives and stances against racism in accordance with the APS employment principles, APS Values and Code of Conduct. | Annually (June) |
| Assistant Commissioner, SES Services |
Deliverable | Timeline | Lead |
|---|---|---|
5.1 Work with Northern Land Council (Northern Territory) to develop a tax and superannuation resource kit for use in remote communities. | June 2022 | Assistant Commissioner, Individuals and Intermediaries Engagement and Support |
5.2 Improve small business client experience initiatives and engage with Indigenous stakeholders on their programs and opportunities for partnership by:
| Annually (June) | Assistant Commissioner, Small Business Experience |
5.3 Collaborate with the Office of the Registrar of Indigenous Corporations (ORIC) and Australian Charities and Not-for-profits Commission (ACNC), to inform and improve the support for Indigenous not-for-profit organisations. | February 2022 | Assistant Commissioner, Not-for-profit Governance |
5.4 In consultation with Aboriginal and Torres Strait Islander stakeholders, develop an Indigenous not-for-profit engagement strategy to support improved client experiences for Indigenous not-for-profit organisations. | May 2022 | Assistant Commissioner, Not-for-profit Governance |
5.5 Designate and appoint a position on the Not-for-profit Stewardship Group and maintain a position on the Individuals Stewardship Group for an Aboriginal and Torres Strait Islander representative. | February 2022 |
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