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Tax Practitioner Improvements Consultation Working Group

What the Tax Practitioner Improvements Consultation Working Group does, contact details, members and key messages.

Last updated 21 May 2026

About the Tax Practitioner Improvements Consultation Working Group

The groups primary focus will be consulting on the:

  • implementation of the Tax Ombudsman’s Registered Agent Phone Line and Service and Offer Report recommendations
  • key initiatives that align with the goals of the ATO Interactions Strategy 2030.

In addition, this special purpose working group may be used for consultation on other relevant Tax Ombudsman recommendations or engagement initiatives at the discretion of the ATO co-chair.

The ATO co-chair have the discretion to establish sub-working groups, where required, to deep dive into a particular consultation matter or recommendation. Sub-groups are intended to be short term and outcome-focused, delivering practical recommendations for consideration by the Tax Practitioner Improvements Consultation Working Group.

Contact

You can contact the secretariat of the Tax Practitioner Improvements Consultation Group via email at TPIC@ato.gov.au

Members

Group membership details

Organisation

Members

ATO

Grant Brodie (Co-chair), Individuals and Intermediaries

ATO

Anita Challen, Individuals and Intermediaries

ATO

Anna Longley, Frontline Risk and Strategy

ATO

Claire Miller, Digital Delivery

ATO

Nicole Dykstra, Frontline Business Improvement

ATO

Sarah Vawser, Individuals and Intermediaries

Anderson Tax and Consulting

Debra Anderson (Co-chair)

Australian Bookkeepers Association

Peter Thorp

Brilliant Admin Solutions

Kerrie Jarius

Chartered Accountants Australia and New Zealand

Susan Franks

CPA Australia

Bill Leung

Fair Taxation & Accounting

George Tharakan

Income Tax Professionals

Colin Doery

Institute of Certified Bookkeepers

Matthew Addison

Institute of Public Accountants

Tony Greco

Metropolitan Taxation Services

Keith Clissold

National Tax & Accountants' Association

Robyn Jacobson

Pitcher Partners

Scott Laing

The Tax Institute

Simeran Cheema

Key messages from meetings

Key messages from meetings held in the last 3 years will be available below.

 

 

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