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Compliments and feedback

The Australian Taxation Office is the government's principal revenue collection agency. This page shows how to provide a compliment or feedback to the ATO to help them improve their services.

Last updated 11 December 2022

The ATO is the government's principal revenue collection agency, and part of the Treasurer's portfolio. We manage and shape tax, excise and superannuation systems that fund services for Australians.

We welcome your compliments or feedback. We will not respond directly to you but this information is important to us. We will refer it to the appropriate area for consideration.

Submitting your compliment or feedback

To contact us online to make a:

OR you can provide us with either your feedback or compliments by:

  • phoning us on 1800 199 010 (free call)
  • calling the National Relay Service on 13 36 77 (if you have a hearing, speech or communication impairment)
  • writing to us at

PO Box 1271