Australia’s tax system is strong. It supports confidence in our economy, funds the services Australians rely on, and enables governments to invest for the future. When the system works well, people and businesses can participate with certainty and confidence.
At the ATO our purpose is clear: we collect tax for the government that funds the services the community depends on. We must deliver on this responsibility consistently and do it well.
Most people want to do the right thing with their tax affairs. Our role is to help them get it right through clear guidance, timely support and an empathetic approach. At the same time, those who choose not to meet their obligations should expect firm and fair consequences.
The ATO Strategy is a key initiative under Our Performance Evolution. It sets a strong foundation for how we think bigger about the system as a whole, act bolder in the choices we make, and deliver together as one ATO for the community we serve. We will shift deliberately and with discipline, while remaining responsive to exceptional circumstances. Significant economic or system-wide events may require us to adjust our focus or sequencing to protect revenue, maintain confidence in the tax system and support the community when it matters most.
Our success depends on how we show up together: to bring our capability and insight, make consistent choices, take accountability for actions and deliver with discipline. By doing these things every day we reinforce confidence in the tax system.
Together, we will continue to build a modern and resilient tax system. One that remains fair, trusted and focused on delivering our purpose now and into the future.
Rob Heferen
Commissioner of Taxation
Registrar of the Australian Business Register, Australian Business Registry Services, and Register of Foreign Ownership of Australian Assets