The right approach for the right time.
The tax system has evolved from paper-based, post-lodgment processes to digital self-service and support. We are now moving towards a system that is integrated, data driven and largely embedded in the systems and processes taxpayers already use.
In this future, much of tax happens quietly in the background, strengthened by real-time assurance, smarter use of information and a design that supports compliance by default. This reflects the experience of most taxpayers, noting it will not apply in every case.