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Chapter nine

Last updated 11 November 2010

  1. Annual report 1993-94, pp.83-89; Interviews with Michael Carmody, Andrew Cocker, Bruce Jones, Dennis Hewitt, Chris Mobbs, Graham Rowe, Anne Van Loon, Garry Webster.
  2. ATO Story, Commissioners of the Australian Taxation Office (part 2); Interviews with Andrew Cocker, Jeff Lapidos, Pam Mitchell, Helen Tuck, Michael Trinca, Paul Tregillis.
  3. Interview with Chris Mobbs, 18 May 2009.
  4. Annual report 1989-90, p.7; ATO Newsletter, 1/4 April 1988; ATO Newsletter, 2/3 April/May 1989; ATO Newsletter, 2/5 Christmas 1989; Interviews with Sue Anderson, Brenda Beutel, Phil Frain, Kathryn Hedger, Bob Leach, Christine Lucas, Maree Harmon, Chris Mobbs, John Molineux, Ted Newton.
  5. Annual report 1990-91, pp.6-7.
  6. Interviews with Andrew Cocker, Tracie Crowden, Frances Dee, Steve Hodge, Bruce Jones, Bob Leach, Mick Lyons, John Molineux, Graeme Moyne, Ted Newton, Julie Pitman, Bruce Quigley, Gidge Rotunno, Peter Simpson, Raelene Vivian, Marcus Wearne.
  7. Annual report 1995-96, p.7; Annual report 1997-98, pp.2-3; ATO Newsletter, 2/4 November 1989; ATO Story, The 1990s; Interviews with Denis Cortese, Lee Cowie, Jennie Granger, Margaret Haly, John Lawrie, Melinda Reed, Raelene Vivian.
  8. Annual report 1990-91, p.8, Annual report 1995-96, p.8; Interviews with Trevor Boucher, Philip Doolan, Denis Cortese, Firmino Dos Santos, Dennis Hewitt, Erin Holland, John Lawrie, Keith Love, John Molineux, Anna Pizzonia, Brian Power, Garry Webster, Greg Wheeler, Greg L Williams.
  9. Interviews with Denis Cortese, Lindy Kerr, Jill Jenkins, Jeff Lapidos, Anthony Tabone.
  10. ATO Newsletter, 2/2 February 1989; Interview with Paul Tregillis.
  11. ATO Newsletter, 1 December 1987; ATO Story, The 1990s; Interview with Trevor Boucher.
  12. ATO Newsletter, 1 December 1987; Interviews with Trevor Boucher, David Butler, Jennie Granger, Chris Mobbs, Moira Scollay.
  13. Annual report 1990-91, p.11; Annual report 1993-94, p.ix; ATO Newsletter, 1/3 April 1988; 1/4 June 1988; 1/5 September 1988; 1/6 December 1988; Interviews with Sue Anderson, Lee Cowie, Christine Lucas, Maree Harmon, Jack Wheeler, Craig Wynn-Jones.
  14. Annual report 1994-95, p.vii; Annual report 1987-88, p.44; Annual report 1998-99, p.3; News Extra, 8 July 2004; Interview with Jack Wheeler.
  15. Annual report 1997-98, pp.61-63; Annual report 1998-99, pp.3, 25; Interviews with Michael Carmody, Bob Mullins.
  16. Annual report 1993-94, pp.30, 75; Annual report 1995-96, p.4; Annual report 1997-98, p.65; Annual report 1998-99, pp.63-64; Smith, pp.169-170; ATOextra, 24 May 1999; 11 October 1999; 30 November 1999; Interviews with David Diment, Michael Monaghan, Neil Olesen, Craig Wynn-Jones.
  17. Annual report 1992-93,; Annual report 1993-94, pp.11-13, 31-32; Annual report 1995-96, pp.7-8; Annual report 1997-98, p.2; Annual report 1998-99, p.5; Interview with Chris Mobbs.
  18. Annual report 1993-94, pp.x, 30-31; Annual report 1998-99, pp.7-8; Tax People, September 1994, p.11; ATOextra, 16 November 1998; 8 November 1999; 6 August 2001.
  19. Annual report 1997-98, pp.4-5; Annual report 1998-99, p.88; ATO Newsletter, 2/4 November 1989.
  20. Interviews with Sue Anderson, Philip Black, Damian Byrnes, Robert Deuchar, Denis Howell, Carolyn Kelly, Lindy Kerr, Jill Jenkins, Brent Kerr, Gidge Rotunno, Anthony Tabone, Loc Trinh, Bruce Turner, Anne Van Loon, Raelene Vivian, Greg Wheeler.
  21. Interviews with Beverley Francis, Erin Holland, Rick McEvoy, Michael Osborne, Julie Pitman, Melinda Reed, Anthony Tabone, Raelene Vivian, Christopher Whorlow.
  22. Grealy; Interviews with Terri Ashley, Gus Falkenhagen, Lindy Kerr, Jill Jenkins, John Lawrie, Keith Love, Carolyn Rawson.
  23. Annual report 1991-92, pp.3-4; Annual report 1992-93, p.vii; Annual report 1993-94, pp.vii, 18-19; Annual report 1997-98, p.5; ATO Story, Collection of statements, notes, quotes and yarns; Tax People, November 1992; Interviews with Trevor Boucher, David Harwood, Bruce Jones, Chris Mobbs, Graeme Moyne.
  24. Annual report 1993-94, pp.vii, 17-18; Interview with Michael D'Ascenzo.
  25. This was a common sentiment of those who had been in the ATO during the early 1990s; Interviews with Trevor Boucher, Lee Cowie.
  26. Interview with Trevor Boucher, 2 September 2009.
  27. Annual report 1990-91, p.6; Annual report 1991-92, p.8; Interview with Trevor Boucher.
  28. ATO Story, Commissioners of the Australian Taxation Office (part 2); Interviews with Gerald Barry, Trevor Boucher, Bill Boynton, David Butler, Michael Carmody, Tracie Crowden, Jennie Granger, Bruce Jones, Brent Kerr, John Lawrie, Mick Lyons, Michael Monaghan, Brian Power, Bruce Quigley, Melinda Reed, Peter Simpson, Marcus Wearne.
  29. Interview with John Lawrie, 25 February 2010.
  30. Interview with Brent Kerr, 5 February 2010.
  31. ATO Story, Commissioners of the Australian Taxation Office (part 2); Interviews with Michael Carmody, Bruce Quigley.
  32. Tax Administration: Issues and Directions, Address by the Commissioner of Taxation, Michael Carmody, to the Taxation Institute of Australia (Victorian Branch) in Melbourne, 16 February 1993; LSG (Legislative Services Group) Bulletin No.78, copy supplied by Kevin Fitzpatrick.
  33. Interview with Peter Simpson, 30 April 2009.
  34. Australian Bureau of Statistics,; Roger Clarke, Origin and nature of the internet in Australia, January 2004,
  35. Annual report 1990-91, p.17 Annual report 1997-98, p.xvi; Annual report 1999-2000, pp.26, 97; McFarlane, pp.77-93; Australian Bureau of Statistics,
  36. Annual report 1998-99, pp.8-9; ATOextra, 24 August 1998, 22 March 1998, 22 March 1999; Interviews with Bruce Jones, Bob Leach, Graham Rowe.
  37. Annual report 1995-96, p.5; Interviews with Michael Carmody, Robert Deuchar, Phil Frain, Bruce Jones, Brent Kerr, Lindy Kerr, Jill Jenkins, Rick McEvoy, John Molineux, Gidge Rotunno, Trevor Yates.
  38. Interviews with Denis Cortese, Bruce Jones.
  39. Annual report 1990-91, pp.8-9; Annual report 1991-92, p.7; Annual report 1993-94, p.86; Annual report 1995-96, p.8; ATO Newsletter, 2/3 April/May 1989; 2/4 November 1989; ATO Story, Speech by Trevor Boucher, 31 October 1990; Interviews with Gerald Barry, Tracie Crowden, Michael D'Ascenzo, Beverley Francis, David Harwood, Erin Holland, Lindy Kerr, Jill Jenkins, Michael Monaghan, Bruce Quigley, Peter Simpson, Greg L Williams.
  40. Interview with Trevor Boucher, 20 May 2009.
  41. Interview with Peter Simpson, 30 April 2010.
  42. Interviews with Bruce Jones, Michael Monaghan, Bruce Quigley, Ken Read, Gidge Rotunno, Jack Wheeler.
  43. Interview with Michael Carmody, 7 December 2009.
  44. Annual report 1992-93, pp.v-vi; Annual report 1993-94, pp.vii-viii, 10-11; Interviews with Michael Carmody, Denis Cortese, Chris Mobbs, Peter Simpson.
  45. Interviews with Michael Monaghan, Bruce Quigley, Peter Simpson, Jack Wheeler.
  46. For example, the introduction of teleconferencing in the mid 1990s; ATO Story, The 1920s.
  47. Annual report 1997-98, pp.3, 7; Annual report 1998-99, pp.3-5; Interview with Michael Monaghan.
  48. Annual report 1993-94, p.3; Annual report 1995-96, p.4; Annual report 1997-98, pp.1-2; Interview with Chris Mobbs.
  49. Annual report 1995-96, pp.6-7; Annual report 1998-99, p.5; Interview with Raelene Vivian.
  50. Annual report 1996-97, p.xii.
  51. Annual report 1990-91, p.9; Annual report 1993-94, p.28; Annual report 1994-95, pp.v-vi; Annual report 1997-98, pp.5-6; Annual report 1998-99, pp.12-13; Interview with Lindy Kerr, Jill Jenkins.
  52. Annual report 1993-94, pp.27-28; ATO Newsletter, 2/4 November 1998; Tax People, July 1992; ATO Story, The 1990s; Interview with Lindy Kerr, Jill Jenkins.
  53. Annual report 1991-92, p.6; Annual report 1995-96, p.7; Annual report 1998-99, p.9; ATO Story, Commissioners of the Australian Taxation Office (part 2); Interview with Andrew Cocker.
  54. Annual report 1986-87, pp.31-32; Annual report 1992-93, p.v; Annual report 1993-94, p.79; Annual report 1994-95,; Interviews with David Butler, Michael D'Ascenzo, Gidge Rotunno, Bruce Quigley, Graeme Sykes.
  55. Annual report 1993-94, pp.viii-ix; Annual report 1994-95,; Annual report 1996-97, p.xii; ATO Story, Commissioners of the Australian Taxation Office (part 2); Interviews with Tom Magney, Ian Phillips, Oral History Program, Interview Tape Logs; Interviews with Michael D'Ascenzo, Margaret Haly.
  56. Annual report 1991-92, p.5; Annual report 1994-95, pp.v-vi; Annual report 1995-96, p. vii; Interviews with Michael D'Ascenzo, Bruce Quigley.
  57. Annual report 1997-98, pp.29-30; Interviews with Michael D'Ascenzo, Robert Deuchar, Lindy Kerr, Jill Jenkins.
  58. Annual report 1998-99, pp19-21; Annual report 1999-2000, pp.5-6; Interviews with Michael D'Ascenzo, Lindy Kerr, Jill Jenkins.
  59. Annual report 1998-99, pp.15-19; ATOextra, 5 February 2001; Interview with Philip Doolan.
  60. Annual report 1999-2000, pp.6-7.
  61. Annual report 1998-99, p.19; Interviews with David Butler, Michael D'Ascenzo, Pam Mitchell, Bruce Quigley.
  62. Annual report 1997-98, p.3; ATOextra, 30 November 1998; 3 June 1999; Smith, p.149.
  63. Annual report 1999-2000, pp.2-4; ATO Story, Commissioners of the Australian Taxation Office (part 2); Interviews with Rick Matthews, Greg Farr, Michael Carmody, Oral History Program, Interview Tape Logs; Interview with Peter Simpson.
  64. Annual report 1998-99, pp.8, 13; Annual report 1999-2000, p.2; ATO Story, Interviews with Michael D'Ascenzo, Greg Farr, Rick Matthews, Oral History Program, Interview Tape Logs; Interviews with Michael D'Ascenzo, Bruce Jones, Maree Harmon, Bruce Quigley.
  65. Annual report 1999-2000, pp.2, 4-5; ATOextra, 15 June 1999; 2 August 1999; 4 October 1999; 10 July 2000; 18 December 2000; ATO Story, Interviews with Bruce Jones, Rick Matthews, Oral History Program, Interview Tape Logs; Interviews with Michael Carmody, Chris Mobbs.
  66. Interview with Michael Carmody, 7 December 2009.
  67. Annual report 1999-2000, p.2; Interview with Michael Carmody.