How we can help
Find out about the GST issues registers, how to contact us and our video tips to help you meet your GST obligations.
On this page
Answering your questions
Online
Find out more about tax time essentials, learning resources, tools and services to support your small business.
Phone us
- 13 28 66 – available between 8:00 am and 6:00 pm, Monday to Friday.
- 13 72 26 – our direct self-help service is available 24 hours a day. If you want to elect to report your GST annually, press 1 for lodgment, then 2 to elect GST annual reporting.
If you would like someone else to phone us on your behalf, such as a registered tax agent, family member or friend, make sure they are recorded with us as authorised to act for you.
Write to us
Address your GST enquiries to:
Australian Taxation Office
PO Box 3524
ALBURY NSW 2640
Cancelling your registration
To cancel your GST registration, post your registration cancellation form to the relevant address below:
Australian Taxation Office, Registrations
VIC/SA/WA/TAS
PO Box 3373
ALBURY NSW 2640
Australian Taxation Office, Registrations
NSW/QLD/NT/ACT
PO Box 3373
PENRITH NSW 2740
Other ways to contact us
See other ways to contact us for help with tax and super.
GST video tips and examples
Our short GST videos offer simple, practical tips to help you manage GST in your business.
Videos can be found on atoTVExternal Link and cover the following topics:
- Identity theft
- Getting your GST right
- When to register for GST
- How to complete your BAS
- Lodging your BAS on time
- How to keep your records for GST
- How to stay in control of your business
- Tax evasion and crime
- Data matching.
GST issues registers
For more information and guidance, see:
- GST issues registers – for issues from the GST issues registers that are not public rulings.
- Public rulings – for issues from the GST issues registers that are public rulings.
Find out about the GST issues registers, how to contact us and our video tips to help you meet your GST obligations.