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  • How to amend or cancel your forms

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    When we will amend your forms

    If you've already paid us the withholding amount (or it's on its way to us) and a correction is required, such as the property details on Form one or the settlement date on Form two, phone us on 13 28 66 (Fast Key Code 3 4) and we will amend either or both of your forms.

    If not, you need to cancel and re-lodge your form.

    When to cancel and re-lodge your forms

    If you haven't paid the withholding amount (and it's not on its way to us), you need to cancel and re-lodge either or both forms with the correct details when:

    • you have a new notification and the details have changed from what was originally provided
    • there is incorrect information on the forms
    • the settlement date has changed on Form two.

    When you lodged:

    • both forms via our website – cancel the forms by phoning us on 13 28 66 (Fast Key Code 3 4)
    • via PEXA platform and  
      • Form one needs to be cancelled before settlement – do this via PEXA
      • both forms must be cancelled – phone us on 13 28 66 (Fast Key Code 3 4).
       

    When to cancel your forms

    You will need to cancel either or both forms if:

    • you lodged more than one Form one or Form two (or both) for the same property transaction
    • you lodged a form in error
    • your settlement has fallen through.

    When you lodged:

    • both forms via our website – cancel the forms by phoning us on 13 28 66 (Fast Key Code 3 4)
    • via PEXA  
      • Form one needs to be cancelled before settlement – do this via PEXA
      • both forms must be cancelled – phone us on 13 28 66 (Fast Key Code 3 4).
       

    When an amendment or cancellation isn't required

    If only the settlement date has changed on Form one, an amendment or cancellation isn't required.

    The settlement date in Form one is the expected date of settlement. If this date changes, lodge Form two with the correct settlement date.

    Find out How to pay the withholding amount.

    For more information see GST at settlement – a guide for purchasers and their representatives.

      Last modified: 17 Nov 2021QC 55781