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Agent nomination process available to more businesses

Last updated 5 December 2022

The security of your tax and super information is very important to us. That's why we're changing the process for agents linking to taxpayer accounts.

We're adding a new step to help ensure that only an authorised tax agent, BAS agent or payroll service provider can link to your account and access your tax and super affairs. This will better align our processes with best practice and community expectations.

The new process will progressively apply to more taxpayers. Following our successful pilot with some of the Top 100 and Top 1,000 public and multinational businesses, from 13 December 2022, we'll extend the process to:

  • most public and multinational businesses
  • businesses in the Top 500 privately-owned wealthy groups, where that group has a significant level of ownership.

Under the new process, you'll need to nominate an agent in Online services for business before they link to your account, when you:

  • first engage an agent to represent you
  • ask your existing agent to perform more services
  • change agents.

If you're already represented by an agent and don't make changes, you don't need to do anything.

If you're not already set up to use Online services for business, our detailed information will help you set up your access. If you're having trouble setting this up or nominating an agent, contact us.

Read more about the agent nomination process and why we're making this change.