Why eInvoicing matters more than ever
As director of The Vault Bookkeeping Pty Ltd, Katie Williams is:
- passionate about helping small businesses streamline and secure their financial processes
- a strong advocate for eInvoicing and transforming how businesses handle invoices, focusing on
- accuracy
- cash flow improvement, and
- (most importantly) cybersecurity.
Katie recently witnessed the devastating consequences of cybercrime when a client fell victim to a sophisticated scam. Hackers diverted over $2 million for a property settlement after intercepting and altering a solicitor’s invoice.
The criminals altered bank details in a PDF invoice and the funds went into another (fraudulent) account. It was a stark and tragic reminder of a weakness in traditional invoicing methods.
This event reinforced The Vault Bookkeeping’s mission: empower small businesses with secure and modern tools like eInvoicing, to reduce their exposure to fraud.
Simplifying invoicing for small business owners
Under Katie’s guidance, The Vault Bookkeeping is rolling out eInvoicing for clients using platforms like Xero. These accounting systems send and receive eInvoices directly, thereby eliminating the need for:
- emailed PDFs, or
- manual data entry.
This reduces:
- errors, and
- the likelihood of criminals tampering with sensitive information (like bank details).
Key benefits for clients
- Security first – reduces the risk of interception or manipulation by cybercriminals.
- Better cash flow – clients get paid faster with features like ‘Pay Now’.
- Reduced admin – no more manual invoice data entry; automatic syncing.
- Peace of mind – clients know their invoices are accurate, traceable and transmitted safely.
Overcoming resistance and supporting change
While some business owners are hesitant to adopt new systems, Katie takes a hands-on approach to transition support. She works one-on-one with clients to:
- register them for eInvoicing platforms
- train them and their teams on the functionality
- encourage them to invite their trading partners to do the same.
As they make the leap into the digital era, this personal support helps clients feel:
- confident, and
- in control of their finances.
Leading by example in a changing digital economy
Katie has seen the benefits of eInvoicing firsthand. She continues to encourage fellow bookkeepers, accountants and professional networks to advocate for safer financial practices.
By championing this technology, The Vault Bookkeeping is:
- doing bookkeeping better
- protecting clients from real-world financial threats and future-proofing their businesses.