Implementation scope and cost
Implementation is a one-off project. Only minor configuration and testing should be required when onboarding some suppliers or customers, usually those using bespoke systems.
However, the scope of the implementation project may be for one of many discreet systems or processes, a subset of suppliers or customers or for sending only or receiving only. Peppol adoption can be incremental based on unique circumstances.
For a medium-sized or large business, the average setup cost can vary between $10,000 – $100,000. So, when you use the average cost option for implementation cost, the payback and ROI calculations in this assessment are based on an average implementation cost of $50,000. However, you can choose to enter a customised cost to tailor the results.
Your investment cost may be much lower, particularly if you are using an eInvoicing ReadyExternal Link product. As the market develops, it is expected that implementation costs will decrease. For details, see How to get started with eInvoicing.
For more information on the Australian Government's commitment see eInvoicing for government.
Change management
Once the setup is completed, customers and suppliers can be onboarded simply by exchanging their Peppol address information. This Peppol address is called your Peppol ID and usually includes your ABN.
This assessment doesn’t provide detailed costs for your change management because there are many variables. You must decide how to quantify these costs as part of this one-year assessment based on your unique circumstances. For example, the average implementation cost ($50,000) may be considered to include one-off initial costs as well as operating and change costs for the first year
You should assess any change requirements and include them in your project costs and resource this according to how quickly you want to transition your trading partners to Peppol.
The Peppol DirectoryExternal Link will help you discover which of your trading partners are registered on the network to receive eInvoices. Some software products and service providers have automated this process.
For more information, see Identifying Australian entities registered on the Peppol network.
The work involved in onboarding your trading partners should not be underestimated. Successful adoption across your trading network is what will drive your return on investment, and as their business requirements and systems will vary you should prepare to resource this appropriately.
Many businesses have benefited from dedicating staff and resources specifically to onboarding customers and suppliers to the Peppol channel. As the Peppol network matures and as more participants register and become more familiar with Peppol eInvoicing, the effort required to onboard trading partners will diminish.
For further information see Onboarding your customers and suppliers.