Complete this form if you are a registered agent providing a payroll service and you need to notify us of software IDs for your practice or for your clients.
To submit the form:
- Download Single Touch Payroll unique software ID bulk notification request (XLSX, 42KB) using a laptop or PC device.
- Complete all the required fields and save a copy (in Excel format) to your computer.
- In Online services for agents select the message topic General questions/problems/help.
- Enter the message subject Single Touch Payroll Enquiries.
- Attach and send the request and supporting documentation.
After you submit your request
Requests will usually be processed by an automation model within 2 business days.
It may take up to 28 days for us to process your request if manual processing is required due to errors within the form. Timeframes may also be impacted around peak lodgment dates.
Don't send another request for the same clients within the 28-day processing period as this could delay the processing of your original request.
We will let you know whether your request was varied or declined.
For more information see: